Patient Service Representative for Abrazo Medical Group

2 days ago


Phoenix, Arizona, United States Tenet Florida Physician Services, L.L.C. Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Abrazo Medical Group. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Responsibilities

  • Greets patients and visitors, answers phone calls, and responds to patient inquiries in a professional and courteous manner.
  • Manages patient schedules, appointments, and referrals, ensuring timely and accurate communication with patients and healthcare providers.
  • Collects and verifies patient demographic and insurance information, ensuring accurate and up-to-date records.
  • Assists with patient check-in and check-out processes, including collecting co-pays and posting charges.
  • Distributes patient information and educational materials, and provides support with patient portal enrollment.
  • Performs other administrative tasks as needed to support the smooth operation of the medical office.

Requirements

  • High school diploma or equivalent required.
  • One year of customer service experience, preferably in a healthcare setting.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.

What We Offer

Abrazo Medical Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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