Patient Service Representative for Abrazo Medical Group
2 days ago
Job Summary
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Abrazo Medical Group. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Responsibilities
- Greets patients and visitors, answers phone calls, and responds to patient inquiries in a professional and courteous manner.
- Manages patient schedules, appointments, and referrals, ensuring timely and accurate communication with patients and healthcare providers.
- Collects and verifies patient demographic and insurance information, ensuring accurate and up-to-date records.
- Assists with patient check-in and check-out processes, including collecting co-pays and posting charges.
- Distributes patient information and educational materials, and provides support with patient portal enrollment.
- Performs other administrative tasks as needed to support the smooth operation of the medical office.
Requirements
- High school diploma or equivalent required.
- One year of customer service experience, preferably in a healthcare setting.
- Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
What We Offer
Abrazo Medical Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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