Patient Service Representative for Abrazo Medical Group
5 days ago
Job Summary: We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Abrazo Medical Group.
Key Responsibilities:
- Front Office Operations: Provide exceptional patient service by greeting patients, answering phone calls, and managing front office processes.
- Patient Registration: Collect accurate patient demographics, verify insurance, and enter data into electronic systems.
- Scheduling and Referrals: Assist with scheduling appointments, rescheduling when necessary, and processing referrals.
- Financial Transactions: Collect co-pays, post charges, and process patient balances.
- Communication: Explain office policies, procedures, and information about the practice to patients.
- Additional Responsibilities: Perform additional tasks as needed to support the team.
Requirements:
- Education: High school diploma or equivalent.
- Experience: One year of customer service experience, preferably in a hospital or physician office setting.
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