Patient Service Representative for Abrazo Medical Group

5 days ago


Phoenix, Arizona, United States Abrazo Medical Group Full time

Job Summary: We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Abrazo Medical Group.

Key Responsibilities:

  • Front Office Operations: Provide exceptional patient service by greeting patients, answering phone calls, and managing front office processes.
  • Patient Registration: Collect accurate patient demographics, verify insurance, and enter data into electronic systems.
  • Scheduling and Referrals: Assist with scheduling appointments, rescheduling when necessary, and processing referrals.
  • Financial Transactions: Collect co-pays, post charges, and process patient balances.
  • Communication: Explain office policies, procedures, and information about the practice to patients.
  • Additional Responsibilities: Perform additional tasks as needed to support the team.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: One year of customer service experience, preferably in a hospital or physician office setting.


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