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Patient Service Representative for Abrazo Biltmore Cardiology
2 months ago
Job Summary
A non-exempt medical office position responsible for front office processes in the physician practice, adhering to the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Key Responsibilities
- Greet patients entering the physician practice and answer office phones, making appointments, confirming appointments, and rescheduling when necessary.
- Collect accurate patient demographics, enter data into electronic systems, and verify insurance.
- Assist in checking out patients and assist them with referral processing and scheduling.
- Collect co-pays and post charges, charge entry, and patient balance processing.
- Distribute information to patients regarding office policies, procedures, and information about the practice.
- Explain and enroll patients in the patient portal.
Requirements
- High school diploma/GED.
- One year customer service experience, preferably in a hospital or physician office setting.
About Tenet Health Central Coast
We deliver quality care and create a positive work environment for our employees, resulting in exceptional patient care. We value diversity and inclusion, and our commitment to these values contributes to a positive work environment.
