Seasonal Merchandise Associate

6 days ago

Ontario, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Merchandise Associate to join our Sales Floor Team at Marshalls. As a key member of our team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Role model customer experience principles and philosophy, ensuring a positive and engaging experience for all customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs to enhance customer loyalty and retention.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor, adhering to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills, with a focus on delivering a positive and engaging experience for all customers.
  • Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Possess strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors, demonstrating a positive and collaborative attitude.
  • Retail customer experience preferred, but not required.
Benefits

Marshalls offers a comprehensive benefits package, including:

  • Associate discount
  • EAP (Employee Assistance Program)
  • Smoking cessation program
  • Bereavement leave
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union membership
  • Referral bonuses

Eligible associates may also participate in additional benefits, including:

  • 401(k) match
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Health Care Flexible Spending Account (FSA)
  • Life insurance
  • Short- and long-term disability insurance
  • Paid parental leave
  • Paid holidays, vacation, and sick leave
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all associates.

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