Technical Operations Leader
2 weeks ago
This position is pivotal in overseeing the technical, maintenance, and infrastructure aspects essential for the production of pet snacks and dry pet food. The ideal candidate will join the operations leadership team, focusing on fostering continuous enhancement and ensuring the effective upkeep of plant machinery. This role will act as the owner of the Progressive Maintenance (PM) Pillar, responsible for achieving key performance metrics within this area. Furthermore, the position will contribute to the organization's goals in Safety, Quality, Reliability, Efficiency, Cost, Delivery, and Sustainability. The Technical Operations Leader will guide, develop, and support our maintenance personnel and systems.
Location: Manufacturing facility
Work Arrangements: 100% on-site
- Flexibility to work off-shift hours and adapt to operational needs
- Willingness to travel occasionally as necessary
Key Responsibilities:
- Lead maintenance management by prioritizing maintenance schedules and directing maintenance teams
- Assist the technical leaders and maintenance teams in:
- Enhancing their technical expertise
- Implementing Progressive Maintenance methodologies
- Effectively prioritizing tasks using a CMMS (Computerized Maintenance Management System)
- Responding promptly to equipment failures and breakdowns
- Training staff at all levels in mechanical tasks
- Promoting a high-performance culture through active engagement and coaching
- Guiding teams in identifying root causes and eliminating inefficiencies
- Oversee the facilities team to ensure the reliable operation and maintenance of plant infrastructure, utilities, and surroundings
- Manage the maintenance storeroom staff to:
- Ensure efficient operation and maintenance of the storeroom
- Develop and implement Daily Management Systems for storeroom operations
- Ensure the maintenance shop is adequately staffed and equipped to support repair activities
- Lead the site’s Progressive Maintenance Pillar and collaborate with corporate teams
- Enhance electronic reliability data collection methods
- Establish and monitor KPIs to effectively manage maintenance operations' safety, quality, and efficiency
- Collaborate with the Plant Engineer to execute a long-term Capital Expenditure strategy for facility upgrades
- Participate in improvement teams to drive targeted enhancements aligned with plant objectives
- Address performance gaps through the application of continuous improvement methodologies; promote a culture of zero losses
- Own key safety and quality elements
- Support and exemplify our Company Culture through adherence to our core beliefs and commitments
- Embrace the Plant Vision and Compelling Business Needs
- Engage in the annual Site Master Planning process
- Contribute to the High Performance Organization vision and work systems
- Support continuous improvement initiatives within the Smucker Quality Management System
- Gain a comprehensive understanding of operational capabilities and product flow
- Collaborate with HR and Plant Management to address employee relations matters
- Represent the site professionally to all stakeholders, including corporate partners, customers, vendors, and regulatory representatives
Minimum Requirements:
- Bachelor's degree required; Engineering degree preferred
- Proven experience leading teams with a focus on safety, product quality, and productivity
- Ability to make strategic, proactive decisions
- Experience in developing and mentoring leaders
- Familiarity with maintenance planning and scheduling
- Experience with CMMS
- Strong problem-solving and troubleshooting skills
- Excellent interpersonal and communication abilities
- Experience in coaching maintenance technicians and identifying skill gaps
- Proven track record in managing capital projects for facility upgrades
- Ability to work effectively across diverse teams
- Experience in budget development and management
- Demonstrated capability in fostering a high-performance work culture
- Strong presentation and communication skills
- Ability to independently gather and analyze data to inform decisions
- Technical and mechanical proficiency to guide others in maintenance tasks
- Project management experience is advantageous
- Disciplined approach to setting objectives and meeting commitments
- Availability to provide technical support during major outages
- Our Total Rewards Benefits Program
- Our Commitment to Supporting All Stakeholders
- Our Ongoing Efforts in Inclusion, Diversity, and Equity
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