Technical Support Specialist
1 week ago
Cook's Pest Control, Inc. is a well-established, family-operated enterprise with a rich history of over 90 years in the pest control industry. With a workforce exceeding 1650 employees and a customer base of over 300,000, we pride ourselves on our strong community ties and unwavering commitment to quality service.
The Technical Support Specialist role at Cook's Pest Control is designed for individuals with foundational skills in computer and mobile device troubleshooting, emphasizing exceptional customer service.
Key Responsibilities:- Proficient in both Mac and Windows operating systems
- Familiarity with Microsoft Office Suite
- Basic understanding of IP networking and telecommunication systems
- Capability to diagnose issues remotely
- Printer setup, troubleshooting, and assistance
- Knowledge of mobile operating systems
- Troubleshooting of voice communication systems
Essential Qualifications:
- 1-3 years of experience in IT support or a relevant IT degree
Benefits Offered:
- Competitive Salary
- Comprehensive Health, Dental, Vision, Life, and Disability insurance
- 401(k) Retirement Plan with Company Contributions
- Paid Time Off including Vacation, Sick Leave, and Holidays
- Opportunities for Mentorship and Career Advancement
* Cook's is dedicated to fostering a diverse workplace and is proud to be an Equal Opportunity Employer.
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