Guest Services Coordinator
4 weeks ago
Job Title: Guest Services Assistant
Job Summary:
The Institute for Human Services, Inc. is seeking a Guest Services Assistant to provide exceptional customer service and support to our clients at our emergency shelters. As a key member of our team, you will play a vital role in creating a warm and welcoming environment of Ho'okipa (Hospitality) for our guests.
Key Responsibilities:
- Provide excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
- Work collaboratively with respective IHS program staff and outside partners to ensure the consistent delivery of services to guests.
- Observe and keep accurate account of guest behavior as needed to recognize behavioral changes in an effort to maintain a safe and respectful environment.
- Defuse verbal/physical altercations in a non-violent manner using Crisis Prevention Intervention techniques (CPI).
Requirements:
- One year of direct/customer service related experience; Experience working with disenfranchised or medically fragile population a plus.
- Basic computer skills; able to navigate Google email, Microsoft applications and databases.
Work Environment:
Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts, including weekends and holidays, as scheduled:
- 6:00 AM - 2:30 PM
- 2:00 PM - 10:30 PM
- 10:00 PM - 6:30 AM
The Institute for Human Services, Inc. is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.
-
Guest Services Coordinator
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryAs a Guest Services Coordinator at Marriott, you will be responsible for providing exceptional service to our guests. This includes supplying directions and information regarding property amenities, services, and hours of operation, as well as local areas of interest and activities. You will also be responsible for responding to special requests...
-
Guest Services Coordinator
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryAs a Guest Services Coordinator at Marriott, you will be responsible for providing exceptional service to our guests. This includes supplying directions and information regarding property amenities, services, and hours of operation, as well as local areas of interest and activities. You will also be responsible for contacting appropriate...
-
Guest Services Coordinator
4 weeks ago
Honolulu, Hawaii, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Services Coordinator to join our team at Marriott International Inc. This role is responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesSupply guests with directions and information regarding property amenities, services, and hours of...
-
Guest Experience Coordinator
1 month ago
Honolulu, Hawaii, United States Pulama Lanai Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Experience Assistant to join our team at Pulama Lanai. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and support to our charter guests.Key ResponsibilitiesAssist with creating a high-end private charter experience for our...
-
Overnight Guest Experience Coordinator
4 weeks ago
Honolulu, Hawaii, United States Romer House Waikiki Full timeJob SummaryWe are seeking a highly organized and detail-oriented Overnight Guest Experience Coordinator to join our team at Romer House Waikiki. As a key member of our front desk team, you will be responsible for ensuring the accuracy of guest billings and city ledger transactions, as well as providing exceptional guest service to our valued customers.Key...
-
Floral Guest Service Associate
4 weeks ago
Honolulu, Hawaii, United States AlohaHP Full timeAbout the RoleWe're seeking a skilled Floral Guest Service Associate to join our team at AlohaHP. As a key member of our team, you'll be responsible for delivering exceptional customer service, creating memorable experiences, and driving sales growth.Key ResponsibilitiesProvide personalized service to guests, ensuring a positive and memorable...
-
Guest Services Ambassador
4 weeks ago
Honolulu, Hawaii, United States Marriott Vacations Worldwide Full timeJob Title: Guest Services AmbassadorAt Marriott Vacations Worldwide, we're seeking a Guest Services Ambassador to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that our resort guests feel welcome and valued.Key Responsibilities:Greets and engages resort guests to...
-
Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Best Western Plaza Hotel Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Best Western Honolulu. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to their inquiries, and...
-
Guest Service Representative
1 month ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Waikiki Beach Marriott Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesOrganize and confirm guest...
-
Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Service Agent to join our team at Marriott International Inc. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room reservations,...
-
Guest Service Ambassador
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryAs a Guest Service Representative at Sheraton Waikiki Beach Resort, you will be responsible for providing exceptional guest experiences through efficient and personalized service. This role involves organizing and confirming guest check-ins and check-outs, processing room reservations, requests, and cancellations, as well as securing payment and...
-
Guest Services Agent
4 weeks ago
Honolulu, Hawaii, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Highgate Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide warm and welcoming service to all guests, responding to their...
-
Guest Services Director
1 month ago
Honolulu, Hawaii, United States AccorHotel Full timeJob Title: Guest Services ManagerThis key role is instrumental in setting the tone for our guests and team members to ensure the delivery of an exceptional guest experience.Responsibilities:Oversee, mentor, and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.Align with the Director of...
-
Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Highgate Hotels Full timeJob SummaryThe Guest Services Representative is responsible for providing exceptional service to all guests during their stay, ensuring a seamless and memorable experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesWelcoming guests and...
-
Guest Services Manager
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...
-
Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Honolulu Airport Hotel Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at the Honolulu Airport Hotel. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide attentive and courteous service to all guests during check-in,...
-
Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott Full time**Job Summary**As a Guest Service Representative, you will be responsible for organizing, confirming, processing, and conducting all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. You will secure payment, verify and adjust billing, and activate and file room keys. You will also process all guest requests and relay...
-
Guest Services Associate
4 weeks ago
Honolulu, Hawaii, United States Travel + Leisure Full timeDeliver Exceptional Guest ExperiencesAs a Guest Services Associate at Travel + Leisure Co., you will play a vital role in creating unforgettable vacation memories for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around the world.Key Responsibilities: Extend hospitality with heart...
-
Guest Services Associate
4 weeks ago
Honolulu, Hawaii, United States The Friends of Iolani Palace Full timeJob DescriptionAt The Friends of Iolani Palace, we are seeking a highly skilled Guest Services Associate to join our team. As a Palace Ambassador, you will be the first point of contact for our visitors, providing exceptional customer service and ensuring a memorable experience for all.Key Responsibilities:Provide warm and welcoming greetings to...
-
Floral Guest Service Associate
4 weeks ago
Honolulu, Hawaii, United States AlohaHP Full timeJob SummaryWe are seeking a skilled Floral Guest Service Associate to provide exceptional customer service and support in our floral department. As a key member of our team, you will be responsible for creating a positive and memorable experience for our guests, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Provide friendly and...