Floral Guest Service Associate

1 month ago


Honolulu, Hawaii, United States AlohaHP Full time
About the Role

We're seeking a skilled Floral Guest Service Associate to join our team at AlohaHP. As a key member of our team, you'll be responsible for delivering exceptional customer service, creating memorable experiences, and driving sales growth.

Key Responsibilities
  • Provide personalized service to guests, ensuring a positive and memorable experience.
  • Assist guests with selecting the perfect bouquet, answering questions, and resolving concerns.
  • Manage a variety of communications, including phone calls, web messages, and live chat.
  • Support the team with inventory management, restocking displays, and maintaining a clean and organized sales floor and phone center.
  • Actively assist with marketing efforts by reaching out to new and existing customers, helping to build and maintain strong guest relationships.
What We're Looking For

We're seeking a reliable, energetic, and customer-focused individual who is passionate about delivering exceptional service. You should have great communication skills, be able to work in a fast-paced environment, and have a flexible schedule to meet business needs.

Prior experience in retail or customer service is a plus, but the most important traits are your enthusiasm, adaptability, and commitment to creating positive guest experiences.

Why Work With Us?

You'll be part of a team that values creativity, service, and professionalism. You'll have the opportunity to engage with customers in a meaningful way, while working in a lively and supportive environment.

Whether you're interacting with guests on the sales floor or coordinating orders behind the scenes, you'll enjoy a fulfilling role with room for growth.



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