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Customer Service Representative

2 months ago

Topeka, Kansas, United States Laird Noller Topeka Ford Full time

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience & Onboarding Specialist at Laird Noller Ford of Topeka. This role is responsible for enhancing customer satisfaction, fostering effective communication with employees, and ensuring seamless customer experiences in person and over the phone.

Key Responsibilities:

  • Develop and implement strategies to increase customer satisfaction and loyalty
  • Communicate effectively with employees to ensure customer needs are met
  • Provide exceptional customer service and support
  • Collaborate with cross-functional teams to drive business results
  • Stay up-to-date with industry trends and best practices

What We Offer:

  • A competitive compensation package
  • A comprehensive benefits program, including health insurance, retirement plan, and paid time off
  • Professional development opportunities and training
  • A dynamic and supportive work environment
  • A referral program and employee discount

Requirements:

  • Excellent customer service skills and ability to communicate effectively with diverse individuals
  • A positive attitude and willingness to learn
  • Ability to pass a background and drug test