Patient Relations Coordinator
2 weeks ago
Are you looking for a fulfilling opportunity to advance your career with a company dedicated to patient care and professional development? Harbor Oxygen is currently seeking a talented and enthusiastic Administrative Support Specialist to enhance our operations.
In this pivotal role, you will be instrumental in fostering patient relationships and directly influencing our organization's success. Your primary focus will be on addressing the needs and inquiries of our patients, ensuring they receive exceptional service.
Key Responsibilities:
- Manage patient communications through calls and emails until their concerns are fully resolved.
- Respond promptly to patient inquiries and needs.
- Prepare for office evaluations and maintain operational readiness.
- Ensure data compliance, accuracy, and completeness.
- Work collaboratively with team members to achieve departmental and organizational goals.
- Build patient loyalty through outstanding service experiences.
Essential Skills:
- Experience in Durable Medical Equipment (DME) or related fields is advantageous but not mandatory.
- Proven ability to meet and exceed performance targets.
- Familiarity with relevant software applications and communication systems.
- Capacity to learn about our offerings and communicate them effectively.
- Exceptional communication and interpersonal skills.
- Strong organizational, multitasking, and time management capabilities.
- A minimum of a high school diploma is required.
Work Schedule:
This is a full-time position with a standard workweek, offering a range of hours. Benefits include paid holidays, paid time off (PTO), and a comprehensive benefits package.
If you are eager to make a meaningful impact and develop your skills while contributing to patient care, we encourage you to consider this opportunity with Harbor Oxygen.
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