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Patient Care Administrative Coordinator
2 months ago
Are you looking for a fulfilling role in a company that prioritizes patient care and professional development? Harbor Oxygen is seeking a dedicated and proactive Administrative Support Specialist to enhance our team. In this position, you will be instrumental in fostering patient relationships and driving our organizational success.
As an Administrative Support Specialist, your primary focus will be on addressing the needs and requests of our patients, ensuring they receive exceptional service. You will engage with a diverse patient population through various communication channels, including emails and phone calls. While experience in Durable Medical Equipment (DME) or similar fields is advantageous, we are open to training candidates who exhibit strong communication abilities, a willingness to learn, and a sincere dedication to supporting patients' healthcare needs.
At Harbor Oxygen, we are committed to providing outstanding patient service through education and consultation. Your responsibilities will include:
Key Responsibilities:
- Maintain consistent communication with patients until their concerns are resolved
- Respond promptly to patient inquiries and issues
- Prepare for office evaluations and ensure compliance
- Ensure data accuracy and completeness
- Work collaboratively with team members to achieve departmental goals
- Foster patient loyalty through exceptional service experiences
Required Skills:
- Experience in DME or Medical Devices is a plus but not mandatory
- Proven track record of achieving targets
- Familiarity with relevant software and communication systems
- Ability to learn about our offerings and communicate them effectively
- Strong communication and interpersonal skills
- Excellent multitasking, prioritization, and time management skills
- Minimum requirement of a high school diploma
Work Schedule:
This position is full-time, with a schedule from Monday to Friday, typically between 8:00 AM and 5:00 PM. We offer a comprehensive benefits package, including paid holidays and time off.
If you are eager to make a positive impact, develop your skills, and contribute to patient care, we encourage you to consider this opportunity with Harbor Oxygen.
