Fitness Center Representative
1 week ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.
Key Responsibilities- Customer Service: Provide friendly and professional service to members, prospective members, and guests, responding to their inquiries and resolving issues in a timely and professional manner.
- Front Desk Operations: Manage front desk activities, including checking members into the system, handling new member sign-ups, and providing tours of the facility.
- Account Maintenance: Facilitate updates to member accounts, ensuring accurate and up-to-date information.
- Club Maintenance: Assist in maintaining the cleanliness and organization of the club, ensuring a positive and welcoming environment for members.
- Customer Service Background: Previous experience in customer-facing roles is preferred.
- Basic Computer Proficiency: Ability to use computer systems and software to manage member accounts and perform other tasks.
- Physical Demands: Ability to stand and walk for extended periods, as well as occasionally lift up to 50 pounds.
Planet Fitness is a leading fitness center franchise with over 2,000 locations across the United States and internationally. Our mission is to provide an affordable, high-quality fitness experience that inspires and motivates our members to achieve their health and wellness goals.
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Fitness Center Representative
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Fitness Club Representative
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