HR Service Center Representative

1 day ago


Charlotte, North Carolina, United States Educated Solutions Corp Full time
Job Title: HR Service Center Representative

At Educated Solutions Corp, we are seeking a highly skilled HR Service Center Representative to join our team. This role will be responsible for providing exceptional customer service and support to our employees and management team.

Key Responsibilities:
  • Respond to employee inquiries and resolve issues in a timely and professional manner.
  • Utilize HR policies, procedures, and systems to provide accurate and effective support.
  • Document all interactions and maintain accurate records.
  • Escalate complex issues to senior HR staff as needed.
  • Meet or exceed service level agreements for response and resolution times.
Requirements:
  • Associate's degree or equivalent experience.
  • 2+ years of experience in human resources or customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of HR systems and processes.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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