Member Services Representative
1 week ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.
Key Responsibilities- Customer Service: Provide a superior level of customer service to our members, prospective members, and guests, ensuring a positive and memorable experience.
- Front Desk Operations: Handle all front desk related activities, including answering phones, checking members into the system, new member sign-ups, and providing tours.
- Account Management: Facilitate updates to member accounts, respond to member questions and concerns, and escalate issues to Assistant Manager or Manager as needed.
- Club Maintenance: Assist in maintaining the neatness and cleanliness of the club, ensuring a safe and welcoming environment for our members.
- Customer Service Background: Previous customer service experience preferred.
- Basic Computer Proficiency: Basic computer skills and knowledge of software applications.
- Passion for Fitness and Health: A genuine passion for fitness and health, with a desire to support our members in achieving their wellness goals.
- Positive Attitude: A positive and upbeat attitude, with excellent communication and interpersonal skills.
- Punctuality and Reliability: Punctuality and reliability are essential, with a strong commitment to meeting deadlines and delivering results.
- Standing and Walking: Continual standing and walking during shift, with occasional lifting of up to 50 pounds.
- Talking and Communication: Continual talking in person or on the phone during shift, with excellent communication and interpersonal skills.
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Member Service Representative
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Member Service Representative
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Charlotte, North Carolina, United States Walmart Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a positive member experience. As a Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests. Your goal will be to create a welcoming and inclusive...
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Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness.This is a set schedule position, working Saturdays and Sundays from 2pm-10pm. As a Member Services Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to...
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Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness.This is a set schedule position, working Saturdays and Sundays from 2pm-10pm. As a Member Services Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to...
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