Patient Experience and Medical Office Coordinator

20 hours ago


Diamond Bar, California, United States SerenityAG Full time
Job Summary

SerenityAG is seeking a highly skilled and experienced Patient Experience and Medical Office Coordinator to join our team. As a key member of our staff, you will be responsible for delivering exceptional patient experiences and providing administrative support to our medical team.

Key Responsibilities
  • Manage Day-to-Day Operations: Ensure the smooth operation of our medical clinic, including patient scheduling, communication, and coordination of care.
  • Patient Experience: Create a welcoming and comfortable environment for patients, ensuring their needs are met and exceeded.
  • Administrative Support: Provide administrative assistance to our medical team, including data entry, inventory management, and other tasks as needed.
  • Problem-Solving: Identify and resolve issues that may impact patient care or clinic operations.
  • Communication: Develop and maintain effective communication with patients, staff, and external partners.
  • Technology: Proficiently use our technology suite, including Google Workspace, Chromebooks, and mobile apps.
Requirements
  • Education: College degree in healthcare administration or business administration preferred.
  • Experience: 2+ years of experience in a medical office or healthcare setting.
  • Skills: Excellent communication and problem-solving skills, with the ability to multitask and work in a fast-paced environment.
  • Language: Bilingual skills a plus.
Benefits
  • Paid Time Off: Enjoy paid vacation and sick time.
  • Health Insurance: Medical, dental, and vision insurance provided.
  • Retirement Plan: 401K retirement savings plan with 6% match.
  • Employee Assistance Program: Access to an employee assistance program for support and resources.
  • Life Insurance: Life insurance provided.


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