Current jobs related to Patient Care Operations Manager - Diamond Bar, California - SerenityAG

  • Dental Assistant

    1 week ago

    Diamond Bar, California, United States Diamond Creek Dental Full time

    Job SummaryWe are seeking a highly skilled and compassionate dental assistant to join our team at Diamond Creek Dental. As a key member of our dental staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our practice.Responsibilities include:Assisting dentists and dental hygienists with examinations and...

  • Dental Assistant

    5 days ago

    Diamond Bar, California, United States JOHN TCHABOUKAIN DDS INC Full time

    Job DescriptionWe are seeking a skilled dental assistant to join our team at JOHN TCHABOUKAIN DDS INC. As a dental assistant, you will play a vital role in ensuring the smooth operation of our dental office.Key Responsibilities:Provide exceptional patient care and ensure their comfort during treatments and check-ups.Prepare and sterilize instruments and...

  • Dental Assistant

    2 weeks ago

    Diamond Bar, California, United States Diamond Creek Dental Full time

    Job Title: Dental Assistant - Patient Care SpecialistWe are seeking a highly skilled and compassionate Dental Assistant to join our team at Diamond Creek Dental. As a key member of our dental staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.Responsibilities:Assist dentists and dental...

  • Restaurant Operations Manager

    7 days ago

    Diamond Bar, California, United States El Pollo Loco Full time

    Job OverviewEl Pollo Loco is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for supervising assigned shifts, training and developing crew members, and ensuring exceptional guest experiences.Key Responsibilities:Supervise and train crew members to ensure excellent...

  • Financial Operations Manager

    2 weeks ago

    Diamond Bar, California, United States Cycle Link USA Inc Full time

    Job Title: Accounting Manager- Bilingual Mandarin- HybridJob Summary:The Accounting Manager will oversee the accounting activities of the department, ensuring timely and accurate financial reporting, budget preparation, and compliance with state and federal regulations.Key Responsibilities:Manage a team of accounting staff responsible for financial...

  • Document Scanner and Microfiche Operator

    2 weeks ago

    Diamond Bar, California, United States Mountain States Imaging Holdings LLC Full time

    Job Overview:We are seeking a detail-oriented and tech-savvy individual to operate our Microfiche machine and assist with document scanning. While experience is preferred, we are open to candidates who can quickly learn the necessary technology and follow standard operating procedures. This is a straightforward role for someone who is willing to work hard,...

  • Warehouse Operations Assistant

    2 weeks ago

    Diamond Bar, California, United States ODORZX INC. Full time

    Job OverviewWe are seeking a skilled Warehouse Operations Assistant to support our warehouse team part-time. This role involves assisting with various warehouse tasks, including receiving, organizing, and inventory management. Additionally, you will be responsible for cleaning the interior and exterior of vehicles and maintaining a clean warehouse...

  • Document Scanner and Microfiche Operator

    7 days ago

    Diamond Bar, California, United States TSC LLC Full time

    Job OverviewWe are seeking a reliable and tech-savvy individual to operate our new Microfiche machine and assist with document scanning. While experience is preferred, we are open to candidates who can quickly learn the necessary technology, follow SOPs, and pay attention to detail.This is a straightforward role for someone who is willing to work hard, stay...

  • Document Scanner and Microfiche Operator

    4 weeks ago

    Diamond Bar, California, United States Talent Pool Full time

    Job OverviewWe are seeking a detail-oriented and tech-savvy individual to operate our Microfiche machine and assist with document scanning. While experience is preferred, we are open to candidates who can quickly learn the necessary technology and follow standard operating procedures (SOPs). This is a straightforward role for someone who is willing to work...

  • Account Manager

    1 month ago

    Diamond Bar, California, United States Call the Car Full time

    Job OverviewThe Account Manager plays a pivotal role in Call the Car's success, overseeing client contracts and collaborating with various departments to ensure seamless service delivery.Key Responsibilities:Develop and maintain strong client relationships, serving as the primary point of contact and training resource as needed.Collaborate with operations...

  • Critical Care Nurse

    1 week ago

    Diamond Bar, California, United States Trustaff Full time

    About this JobAs a critical care nurse in the emergency room, you will provide care for patients requiring emergency attention due to illness or trauma. Your role will involve performing a focused assessment of each patient and triaging them appropriately. ER nurses must be able to recognize and effectively treat life-threatening conditions, so be ready to...

  • Dental Care Professional

    1 week ago

    Diamond Bar, California, United States PDS Health Full time

    About the Role:The Registered Dental Assistant plays a vital part in our team at PDS Health, assisting our dentists in providing top-notch patient care. As a key member of our dental team, you will have the opportunity to learn and grow with our experienced professionals.Key Responsibilities:Assist dentists in patient care, office, and laboratory...

  • Document Preparation Specialist

    2 weeks ago

    Diamond Bar, California, United States Perfect Smile Dental Care Full time

    Job SummaryWe are seeking a detail-oriented and tech-savvy individual to join our team as a Document Preparation Specialist. In this role, you will be responsible for operating our Microfiche machine to digitize microfiche records efficiently, scanning physical documents, and ensuring all digital copies are clear, organized, and stored in the correct digital...

  • Telecom Relationship Manager

    2 weeks ago

    Diamond Bar, California, United States Zenlayer, Inc Full time

    Job OverviewZenlayer, Inc is seeking a seasoned telecom professional to fill the role of Sr. Carrier Relationship Manager. This individual will be responsible for establishing and nurturing relationships with carriers and vendors to drive business growth.Key ResponsibilitiesDevelop and maintain strategic relationships with Internet Service Providers (ISPs),...

  • Telecom Relationship Manager

    2 weeks ago

    Diamond Bar, California, United States Zenlayer Full time

    Job SummaryWe are seeking a highly skilled Telecom Relationship Manager to lead and maintain business relationships with Internet Service Providers (ISPs), IP Transit vendors, and Data Centre Operators. This role requires a strong understanding of the telecom industry and the ability to identify opportunities for data center, network services, and...

  • Senior Caregiver for Vietnamese Speaking Couple

    2 weeks ago

    Diamond Bar, California, United States Nightingale Senior Care Full time

    Job Title: Senior Caregiver for Vietnamese Speaking CoupleNightingale Senior Care is seeking a compassionate and reliable Senior Caregiver to provide care for a Vietnamese speaking couple in Dimond Bar. The ideal candidate will have a strong ability to build rapport with clients and provide personalized care.Responsibilities:Provide high-quality care to the...

  • Physical Therapist

    2 weeks ago

    Diamond Bar, California, United States ATI Physical Therapy Full time

    About ATI Physical TherapyATI Physical Therapy is a leading provider of outpatient orthopedic physical therapy services, with over 900 locations across 24 states. Our team-based culture prioritizes collaboration and innovation, with a focus on delivering high-quality care to our patients.Job SummaryWe are seeking a skilled Physical Therapist to join our team...

  • Intensive Care Unit Nurse

    1 week ago

    Diamond Bar, California, United States AHS NurseStat Full time

    About the PositionAHS NurseStat is seeking a skilled Intensive Care Unit Registered Nurse for a long-term assignment. This position requires a high level of expertise and dedication to providing exceptional patient care.ResponsibilitiesProvide specialized care for patients in the Intensive Care UnitCollaborate with healthcare team members to ensure optimal...

  • Critical Care Nurse

    2 weeks ago

    Diamond Bar, California, United States Trustaff Full time

    About this Job OpportunityAs a critical care nurse, you will provide high-quality patient care in a fast-paced ICU environment. Your expertise will be essential in assessing, planning, and implementing care strategies for patients with complex health conditions. Requirements:1-2 years of recent experience in ICU nursing Active RN license in one of the 50 US...

  • Intensive Care Unit Nurse

    2 weeks ago

    Diamond Bar, California, United States TotalMed Staffing Full time

    Job Title: Intensive Care Unit Registered NurseWe are seeking a highly skilled and dedicated Intensive Care Unit Registered Nurse for a travel assignment in a reputable healthcare facility in Pomona, California.About the Job:Work in a fast-paced Intensive Care Unit environment, providing high-quality patient care to critically ill patients.Collaborate with a...

Patient Care Operations Manager

2 months ago

Diamond Bar, California, United States SerenityAG Full time
About Serenity AG:

Serenity AG is dedicated to revolutionizing the mental health landscape by providing exceptional care tailored to individuals facing treatment-resistant conditions such as depression, anxiety, and PTSD. Our commitment to excellence is reflected in our state-of-the-art facility and our unparalleled Patient Advocate team, ensuring that every patient receives the utmost support and attention throughout their healing journey.

Position Overview:

We are in search of a motivated and skilled Patient Experience Coordinator to enhance our mission of creating a truly patient-centric environment. The ideal candidate will possess a background in medical office operations and demonstrate a professional demeanor with outstanding communication abilities. This role demands strong computer proficiency and meticulous attention to detail. We seek an enthusiastic individual who is organized, dependable, and excels in customer service. The responsibilities of this position encompass a variety of administrative tasks, patient engagement, and support for our medical staff.

Key Responsibilities:
  • Oversee daily clinic operations to ensure outstanding experiences for both patients and healthcare providers.
  • Foster an environment that prioritizes exceptional experiences for patients and the medical team.
  • Manage clinic opening and closing procedures, patient communications, appointment scheduling, care coordination, payment collection, and inventory oversight.
  • Identify areas for improvement in patient service and office workflow, proposing actionable solutions.
  • Respond to patient inquiries via phone, email, and voicemail.
  • Schedule appointments for both new and existing patients.
  • Assist the insurance verification team in confirming eligibility and benefits.
  • Contribute to an outstanding patient experience.
  • Ensure a seamless arrival and departure process for patients, including profile checks, pre-arrival communications, treatment room readiness, and personalized amenities.
  • Support the management of intake and other medical documentation.
  • Assist in rooming patients, including aiding those with mobility challenges.
  • Collaborate closely with the clinical team to deliver personalized care, ensuring each patient feels uniquely valued.
  • Utilize clinical skills to monitor vital signs, conduct tests, and assist in medical procedures.
  • Handle incoming and outgoing clinic calls efficiently.
  • Assist in managing clinical supply inventory.
  • Prepare patient rooms between appointments.
  • Maintain a clean and organized office and patient areas.
  • Create and manage patient records effectively.
  • Perform administrative errands as needed.
  • Manage the scanning and filing of documentation.
Qualifications:
  • Strong problem-solving skills with a proactive approach to presenting solutions.
  • Ability to thrive in a fast-paced, startup-like environment.
  • Adaptability to changing circumstances with effective problem-solving abilities.
  • High emotional intelligence and empathy.
  • Self-motivated and proactive.
  • Open to constructive feedback and collaboration.
  • Demonstrates a strong work ethic in a collaborative setting.
  • Customer service-oriented with the ability to engage with diverse individuals.
  • Exceptional organizational skills, attention to detail, and multitasking capabilities.
  • Excellent interpersonal and presentation skills.
  • Physical ability to sit, stand, and walk for extended periods, with the capacity to lift up to 20 lbs.
  • Proficient in using technology tools, including Google Workspace and various devices.
  • Effective communication skills for handling telephone interactions.
  • A degree in healthcare administration or business administration is a plus.
Benefits:
  • Paid vacation and sick leave.
  • Comprehensive medical, dental, and vision insurance.
  • 401K retirement savings plan with matching contributions.
  • Employee Assistance Program.
  • Short-term and long-term disability insurance.
  • Life insurance coverage.
  • Opportunities for professional growth and development.