Guest Services Coordinator

1 week ago


North Little Rock, Arkansas, United States Navion Senior Solutions Full time
Position Overview

Navion Senior Solutions is looking for a motivated and friendly individual to fill the role of Concierge/Receptionist at Chandler Place Assisted Living. This position requires a dedicated professional who can warmly welcome visitors, efficiently manage resident inquiries, and handle phone communications with care and precision.

Key Responsibilities:

  • Manage the community's telephone and paging systems, ensuring prompt and accurate communication.
  • Welcome and guide visitors in a courteous and hospitable manner.
  • Oversee the sign-in and sign-out process for residents and guests.
  • Respond to inquiries in accordance with established HIPAA guidelines.
  • Address questions positively and gather necessary information for follow-up actions.
  • Inform the Supervisor in Charge of resident requests for assistance promptly.
  • Sort and distribute incoming mail efficiently.
  • Assist with the ordering, receiving, and stocking of office supplies.
  • Process payments and issue receipts for accounts.
  • Coordinate transportation requests for medical appointments.
  • Perform general office tasks, including copying, filing, and faxing.

Qualifications:

  • High School diploma or equivalent is required.
  • Prior experience in healthcare, hospitality, or service sectors is preferred.
  • Strong interpersonal and communication skills are essential.
  • Ability to work in a supportive environment that prioritizes resident care.
  • Collaborative mindset and ability to foster a team-oriented atmosphere.

Benefits Offered:

  • Comprehensive Health Care Plan (Medical, Dental, and Vision)
  • Retirement Savings Plan (401k)
  • Paid Time Off for full-time employees
  • Short and Long Term Disability Coverage
  • Life Insurance Options
  • Opportunities for Career Growth

#LGV



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