Guest Services Representative

2 weeks ago


Little Rock, Arkansas, United States Golden Corral Full time
Position Overview: Golden Corral is in search of enthusiastic and welcoming individuals to become part of our team. The role of the Cashier / Host is pivotal in shaping the guest's experience, particularly during their arrival and departure, as these moments create lasting impressions that influence their decision to return.

Guest Interaction:
  • Warmly welcomes guests upon their arrival and extends a heartfelt invitation for their return as they exit.
  • Provides assistance to guests who may require help.
  • Efficiently processes To-Go orders through GC On the Go.
  • Maintains a friendly and professional demeanor over the phone.
  • Accurately handles all payment transactions.
  • Understands and adheres to responsibilities related to timely service delivery.
  • Possesses comprehensive knowledge of the daily buffet offerings, menu items, and pricing.

Maintaining Cleanliness:
  • Ensures organization and cleanliness at the entrance, host/cashier area, and adjacent spaces.
  • Assists in setting up the buffet correctly and ensuring labels are accurate. Cleans all buffet areas and their surroundings.
  • Complies with local health department regulations.
  • Executes the duty roster and guarantees that cleanliness, service, and quality standards are upheld.

Operational Responsibilities:
  • Alerts the Manager when the cash drawer needs to be secured in the safe to minimize robbery risks.
  • Ensures that the cash drawer balances with daily financial records.

Thank you for considering a position with Golden Corral. After submitting your online application, you may be prompted to complete an additional online questionnaire tailored to the specific role you are applying for. Please note that this job opening is posted by an independent franchisee of Golden Corral Corporation, which does not employ individuals at this franchise location. The franchisee will make all hiring decisions regarding this position. All inquiries about this job opportunity should be directed to the franchisee.
Compensation: $12.00 per hour

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