Lead Guest Services Representative
2 weeks ago
Senior Guest Services Agent Role
- Schedule: Full time, 5:00 am to 1:30 pm
- Requirement: Prior experience in customer service
- Compensation: $15.00 per hour
Compass Group, North America is looking for a Senior Guest Services Agent. This position entails managing guest check-ins and check-outs, addressing guest concerns, promoting hotel amenities, and overseeing the Guest Service Agents.
Key Responsibilities:
- Delegate tasks to Front Office staff
- Facilitate the registration and check-in process
- Assist guests with payment processing during check-out
- Provide information regarding the facility to guests
- Handle and resolve guest complaints effectively
- Ensure Front Desk supplies and equipment are well-maintained
- Carry out additional duties as assigned
Compass Group, North America offers a variety of benefits for both full-time and part-time roles, including retirement plans, health and wellness initiatives, and insurance options. Join our dedicated team focused on enhancing healthcare experiences.
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