Guest Service Representative
2 weeks ago
Position: Sportsbook Cashier / Off Track Betting Associate
Location: Wild Rose Resorts | Type: Staff
As a Sportsbook Cashier, you will utilize exceptional customer service skills to assist patrons at the Wild Rose Resorts Sportsbook and Off Track Wagering Terminals. Your responsibilities will include managing cash transactions during your shift, ensuring accuracy in recording all financial activities.
Key Responsibilities:
- Issue and redeem Sportsbook and Off Track Betting tickets.
- Address customer inquiries and provide assistance as needed.
- Adhere to departmental policies, internal controls, and gaming regulations.
- Promote the amenities of the property and effectively resolve guest complaints.
- Deliver a high standard of service to enhance the guest experience.
Join Club Wild:
Become a member of Club Wild to unlock exclusive benefits and rewards. Membership is complimentary and easy to obtain. Simply connect with a Club Wild Representative during your visit to enroll.
New members will enjoy a welcome bonus of 2,000 points, equivalent to $5 in Free Play. Additionally, earn more rewards on the day of sign-up by accumulating points while using your Club Wild card.
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