Lead Patient Registration Specialist

1 week ago

Newport Beach, California, United States University Of California Irvine Full time

Overview:

UCI Health represents the clinical arm of the University of California, Irvine, serving as the sole academic health system in Orange County. The organization includes its primary facility, UCI Medical Center, a 459-bed acute care hospital located in Orange, California, alongside four additional hospitals and a network of affiliated physicians across Orange and Los Angeles counties, as well as various outpatient care centers throughout the area. Recognized as one of America's Best Hospitals by U.S. News & World Report for over two decades, UCI Medical Center offers specialized tertiary and quaternary care, housing Orange County's only National Cancer Institute-designated comprehensive cancer center, a high-risk perinatal/neonatal program, and an American College of Surgeons-verified Level I adult and Level II pediatric trauma center, in addition to a gold-level geriatric emergency department and a regional burn center. UCI Health caters to a population of nearly 4 million residents across Orange County, western Riverside County, and southeastern Los Angeles County.

For further information about UCI Health, please visit our website.

Responsibilities:

Position Summary:
The incumbent is responsible for executing all necessary tasks to secure required authorizations, confirm patient funding sources for services, and coordinate patient surgical scheduling. This role involves addressing patient inquiries and resolving any identified concerns. The essential functions outlined below are not exhaustive and do not limit the duties that may be assigned to this position, provided they are reasonably related to the role.

Qualifications:

Total Compensation:
We provide a comprehensive array of benefits to enhance the experience of working at UCI. These benefits may encompass medical insurance, paid sick leave, vacation time, retirement savings plans, and access to various discounts and perks. Please explore the links provided to learn more about our compensation practices and benefits.

Required Qualifications:

  • Prior experience with computer registration and scheduling systems.
  • Possession of the skills, knowledge, and abilities essential for successful performance in assigned duties.
  • General understanding of medical terminology.
  • Demonstrated customer service skills relevant to the position.
  • Ability to travel to off-site physician practices.
  • A minimum of one (1) year of recent experience (within the past two (2) years) in patient registration at a hospital or clinic, as a Medical Assistant, or in medical billing.
  • Basic knowledge of ICD9 and CPT coding.
  • Excellent written and verbal communication skills in English.
  • Proficiency in using MS Office applications.
  • Willingness to work weekends, holidays, and evenings.
  • Capacity to maintain an appropriate work pace relative to workload.
  • Aptitude for interpreting and understanding various medical insurance plans and making accurate coverage determinations.
  • Ability to establish and maintain effective working relationships throughout the Health System.

Preferred Qualifications:

  • Familiarity with university and medical center organizations, policies, procedures, and forms.
  • Knowledge of Joint Commission standards.
  • Experience with Epic systems.
  • Demonstrated experience in the authorization process and surgical scheduling.
  • Bilingual proficiency in English and Spanish.

Conditions of Employment:
The University of California, Irvine (UCI) is committed to providing a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an employment offer must comply with the following conditions:

  • Background Check and Live Scan.
  • Legal Right to Work in the United States.
  • Vaccination Policies.
  • Smoking and Tobacco Policy.
  • Drug-Free Environment.

Additional conditions may apply, some of which depend on specific business unit or job requirements.

  • California Child Abuse and Neglect Reporting Act.
  • E-Verify.
  • Pre-Placement Health Evaluation.

Details of each policy can be reviewed on our website.

Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are dedicated to attracting and retaining a diverse workforce while honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request.

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