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Patient Services Coordinator

2 months ago

Newport Beach, California, United States Jobot Full time

Patient Services Coordinator | Medical Facility | Growth Opportunities
This Jobot Job is hosted by: Kaylee Pauley
Are you a fit? Easy Apply now by clicking the "Apply Now" button
and sending us your resume.

Salary:
$55,000 - $65,000 per year

About Us:


We are in search of a committed, friendly, and detail-oriented professional for the role of Permanent Patient Services Coordinator in the Healthcare sector.

This role is vital to our team, acting as the initial point of contact for our clients and ensuring a seamless and inviting experience.

The perfect candidate will possess a solid grasp of medical terminology, exceptional organizational skills, and a dedication to delivering outstanding customer service.


Benefits of Joining Us:
401k with matching contributions
Medical, Dental, and Vision Coverage
Flexible Work Schedule
Flexible Spending Account
Health Insurance
Life Insurance
Paid Time Off

Role Overview:

Key Responsibilities:


As a Permanent Patient Services Coordinator, your responsibilities will include:


  • Welcoming and assisting patients upon their arrival, ensuring a positive first impression of our healthcare facility.
  • Managing patient registration by gathering necessary information and ensuring all documentation is accurately completed.
  • Coordinating appointments for new patients, including scheduling, rescheduling, and cancellations.
  • Addressing patient inquiries and concerns, providing essential information about our services and procedures.
  • Upholding patient confidentiality in accordance with HIPAA regulations.
  • Maintaining patient records, ensuring they are precise and current.
  • Collaborating with medical personnel to ensure efficient patient flow and high-quality care.
  • Handling incoming communications, including calls, emails, and faxes, responding promptly and professionally.
  • Providing general administrative support to the office, such as ordering supplies and ensuring the reception area is clean and organized.

Qualifications:
The ideal candidate for the Permanent Patient Services Coordinator position will have the following qualifications:

  • A minimum of 2 years of experience in a receptionist or patient coordination role within the healthcare sector.
  • Proficiency in medical terminology.
  • Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
  • Strong organizational abilities, with the capacity to multitask and manage time effectively.
  • Proficiency in medical software systems and Microsoft Office Suite.
  • High attention to detail, ensuring accuracy in patient records and documentation.
  • Ability to work well under pressure, managing high volumes of patients and administrative tasks.
  • Commitment to providing exceptional customer service, ensuring patient satisfaction at all times.
  • High school diploma or equivalent. A degree in a related field is a plus.
  • Knowledge of HIPAA regulations and commitment to patient privacy.


If you are a compassionate and dedicated individual with a passion for healthcare and a knack for organization, we would love to hear from you.

Apply today and join our team in providing exceptional care to our patients.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.