Patient Registration Specialist
2 weeks ago
Position Overview:
CommonSpirit Health, a leader in healthcare services formed through the merger of Catholic Health Initiatives (CHI) and Dignity Health, operates over 700 care facilities nationwide. Our mission is to provide compassionate care and support to our communities, particularly to those who are most vulnerable.
Role Summary:
The Patient Registration Specialist plays a crucial role in ensuring a seamless and positive experience for patients during their registration process. This position is vital in fostering a welcoming environment and addressing the needs of patients and their families.
Key Responsibilities:
The responsibilities of the Patient Registration Specialist include:
- Facilitating accurate patient identification.
- Collecting comprehensive patient demographic information.
- Verifying insurance details and eligibility.
- Assessing and collecting patient financial responsibilities.
- Connecting patients with the Patient Registration Specialist for financial counseling as necessary.
This role requires adherence to organizational policies regarding patient financial responsibilities and serves as a key information resource for patients and families regarding hospital policies and patient rights.
Qualifications:
To be considered for this position, candidates should possess:
- A minimum of 1 year of experience in a hospital registration department, physician office, healthcare insurance, or related roles; 2 years preferred.
- A solid understanding of insurance policies and procedures.
- Familiarity with medical terminology.
- Basic mathematical skills for payment calculations.
- Experience in processing financial transactions.
- Intermediate to advanced computer proficiency.
- Knowledge of charity care programs and government assistance programs is preferred.
Education:
High School diploma or equivalent is required.
Special Skills:
Typing speed of 30 WPM and proficient computer skills are essential.
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