Healthcare Operations Supervisor

2 weeks ago


Dallas, Texas, United States CornerStone Staffing Full time

Join Our Team as a Healthcare Operations Supervisor

Are you ready to take the next step in your career while working remotely? We are looking for an experienced Healthcare Operations Supervisor to lead our dedicated team at CornerStone Staffing.

About the Role:

As a Healthcare Operations Supervisor, you will play a crucial role in overseeing the daily activities of our remote staff who are responsible for Benefit Verifications. Your leadership will help ensure that our team meets productivity goals and maintains high standards of customer service.

Key Responsibilities:

  • Provide daily guidance and support to team members on Benefit Investigation processes.
  • Offer coaching and resolve issues to facilitate successful benefit investigations.
  • Monitor employee performance to ensure compliance with service level agreements.
  • Conduct daily assessments of team productivity to uphold performance standards.
  • Assist in training initiatives to prepare team members for success in their roles.
  • Maintain open lines of communication with staff and foster a positive work environment.
  • Identify and propose solutions for program challenges to management.
  • Build and maintain strong relationships with both internal and external stakeholders.

Ideal Candidate Profile:

The successful candidate will possess:

  • A minimum of 2 years of experience in a healthcare-related field.
  • At least 1 year of supervisory or leadership experience.
  • Experience in fast-paced environments handling benefit investigations.
  • Strong interpersonal skills and a keen attention to detail.
  • The ability to manage multiple priorities effectively.
  • Proficiency in Microsoft Office applications.

Why CornerStone Staffing?

We are committed to providing our employees with a supportive and engaging work environment. If you are passionate about healthcare and have the skills to lead a team, we encourage you to consider this opportunity.



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