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Telecommute Healthcare Area Supervisor

2 months ago

Dallas, Texas, United States CornerStone Staffing Full time

Position Overview: We are seeking an experienced Healthcare Area Manager to oversee our remote teams within the healthcare sector. This role is pivotal in ensuring the delivery of exceptional service and operational excellence.

Company Overview: Join a leading organization in the healthcare industry that values innovation and teamwork. We are committed to providing top-notch services to our clients and their patients.

Role Responsibilities:

  • Manage a designated Micro-Hub team, ensuring efficient operations and high-quality service delivery.
  • Act as the primary liaison between your team and the broader organization.
  • Lead and mentor Supervisors and Hub Leads, fostering a culture of coaching and development.
  • Guarantee outstanding customer service across all interactions.
  • Collaborate with the Area Director and VP of Strategic Initiatives to meet operational goals.
  • Provide insightful reporting and analysis to track key performance indicators.
  • Assist in resolving escalated issues related to reimbursement processes.
  • Ensure compliance with company standards and service-level agreements.
  • Participate in ongoing training and development initiatives.

Qualifications:

  • A minimum of 4 years in a supervisory or management role within healthcare reimbursement or related fields.
  • Proven experience in managing remote teams effectively.
  • Strong understanding of healthcare reimbursement processes, including coding and billing.
  • Bachelor's degree or relevant practice management experience is preferred.

Skills Required:

  • In-depth knowledge of private payer, Medicare, and Medicaid systems.
  • Familiarity with patient privacy regulations, including HIPAA.
  • Excellent leadership and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.

Application Process: Candidates will undergo a background check, virtual interview, and basic assessments as part of the selection process.