Lead Field Service Technician

2 days ago

Seattle, Washington, United States Carrier Full time
About This Role

We are seeking a highly skilled Lead Field Service Technician to join our team at Carrier. As a key member of our Aftermarket and Service team, you will be responsible for installing, testing, servicing, and repairing complex equipment to meet company operating specifications and customer requirements.

Key Responsibilities:
  • Start up, commission, and re-commission customer Building Automation Systems
  • Provide solutions to complex systems problems, either troubleshooting the system or advising others on how to resolve problems
  • Work with subcontractors and other trades to ensure proper operation
  • Be able to provide turnkey project delivery on medium to large projects
  • Large complex AHUs (Multi-Zone/VFD/Mult-coil)
  • Complex CW systems (Redundant/Pri-Sec Loops)
  • Sequenced HW Systems with 3 or more boilers
  • EPMS/Third Party integrations with assistance
  • 3rd party networks
  • Complete all required commissioning documentation
  • Maintain accurate As-Built drawing package and make changes in EDS, Visio, Excel, Word, as required
  • Completes paperwork on-time including time sheets, expense reports, posting of work orders, on-site documentation, and project status reports
  • Responsible for total system operation from controllers to sensors, loading software, interfacing with third-party systems, sets up trends, alarms, and reports, and works with customer IT personnel, etc.
  • Calibrates systems requiring basic electronic test equipment, such as multi-meters, network terminals, and/or a laptop computer
  • Performs static (stand-alone) and dynamic (total building interactive network) commissioning of software programming
  • Performs site-specific training for owner/operator on the total system
  • Responsible for set up of operator workstations with all associated software
  • Responsible for performing job database backups on a daily basis or as advised
  • Assists with project turnover to the Service Department
  • Mentors and develops Field Engineers on all field tools and technology
  • Serves as technical resource
  • May assist sales in development of cost estimate on semi-complex projects
  • Communicates with customer upon arrival and before leaving the work site
  • Tracks and records job progress and keeps customer informed on progress
  • Reviews customer's systems and, if needed, points out areas of improvement and scope issues to project manager
  • Keeps project management apprised of customer concerns and issues
  • Maintain a daily log of all pertinent job-related activities
  • Adheres to safety standards
  • High degree of regard to employee and subcontractor safety
Required Qualifications:
  • High School Diploma or GED
  • 3+ years of HVAC and HVAC controls related experience
  • 50% Travel required
  • Possess and maintain valid and current Driver's License and be insurable by the company's insurance carrier
  • Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs
Preferred Qualifications:
  • Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Electronics, or IT
  • Field experience and a complete understanding of the installation and operation of Automated Logic Controls and knowledge and understanding of third-party control systems and integrations
  • Experience with Automated Logic software to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, Supervision, and Accel Works

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