Patient Registration Specialist

5 days ago

Louisville, Kentucky, United States BrightSpring Health Services Full time
Job Title: Intake Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Intake Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring that patient registration forms are complete and accurate, and coordinating with regional administrators as needed.

Responsibilities:

  • Ensure that all patient registration forms are complete and accurate, and coordinate with regional administrators as needed.
  • Provide education to patients and referral sources about our services and benefits.
  • Create new patient accounts and enter pertinent patient medical history and contacts.
  • Gather information and documents from patients, HIE feeds, or other EMR systems.
  • Build relationships by providing friendly and timely responses about the patient registration process and setting expectations for next steps.
  • Process incoming requests for records from patients, caregivers, payors, or other healthcare professionals.
  • Process provider requests for records, such as previous PCP, specialist, lab and diagnostic results, hospital or LTC records.
  • Ensure that medical records are organized, accurate, and complete.
  • Communicate with other departments regarding the status of referrals.
  • Maintain confidentiality of patient and proprietary information, ensuring compliance with our medical records policy and HIPAA policy.

Qualifications:

  • High School Diploma/GED or equivalent; Associate degree or some college preferred.
  • Minimum two (2) years of experience collecting referral information in the healthcare market.
  • Medical Assistant certification preferred, but not required.
  • Experience working with all payer types, including Medicare, Medicaid, and commercial insurance companies.
  • Strong verbal and written communication skills.

About Our Company:

Abode Care Partners is a leading provider of integrated medical services caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes.

We bring quality medical care to seniors, people with complex conditions, special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve.

For more information about Abode Care Partners, visit our website.

Salary Range: $17.00 - $20.00 per hour

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