Chief Operating Officer

2 weeks ago


Charlotte, North Carolina, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our company is built on the principles of Responsible Growth, which drives our daily operations and decision-making processes.

We strive to be a great place to work for our teammates around the world, fostering a diverse and inclusive workplace culture. We invest in our employees' physical, emotional, and financial well-being through competitive benefits and opportunities for growth and development.

We believe in the importance of collaboration and flexibility in our work environment. Our approach to flexibility is multifaceted, catering to the various roles within our organization.

This role offers a great career with opportunities to learn, grow, and make a meaningful impact. You will have the power to drive operational excellence and contribute to the success of our company.

Key Responsibilities:
  • Drive Operational Excellence: Set and monitor key performance indicators, make recommendations to increase business effectiveness, and develop strong stakeholder relationships.
  • Integration and Coordination: Serve as a key integration and coordination point to ensure strong linkages between CFO/CAO/GHR Audit team and peer organizations.
  • Risk Management: Ensure strong risk management practices and policies are effectively integrated into all operations, including plan management and issue remediation.
  • Effective Management Routines: Drive effective management routines, such as leadership meetings, scorecard reporting, business reviews, planning exercises, town halls, strategic communications, recognition, employee engagement, and more.
  • Operational Functions: Lead the following operational functions in support of CFO/CAO/GHR Audit team: Business Management, Business Controls, Risk Management and Oversight, Governance, Oversight and Operational Support.
  • Communications: Communicate Corporate Audit's mission, goals, and strategies, and the importance of operational effectiveness, driving continuous improvement while demonstrating a strategic mindset and leading and supporting change.
  • Audit Teams: Oversee audit teams to ensure timely execution of the audit plan within quality standards and in conformance to audit policies and procedures.
  • Risk Identification: Leverage a risk mindset to proactively identify risks, analyze themes, and continually evaluate areas of priority against the company's risk profile and control environment.
  • Senior Leadership Engagement: Engage with senior leaders and influence business partners to balance business strategy with appropriate risk management controls.
  • Regulatory Relations: Maintain relationships with regulatory agencies and leadership teams by proactively driving communications and discussing audit results.
  • Audit Coverage Strategy: Develop the audit coverage strategy and plan, assess risks, and provide appropriate coverage for current and/or emerging risks for assigned areas.
  • Team Performance: Manage team performance by training and mentoring, and attract, develop, and retain a diverse workforce through talent planning.
Required Qualifications:
  • Business Operations Experience: 10 years of business operations experience in increasingly more complex roles, inclusive of strategy, innovation, portfolio planning & management, business management, and risk management.
  • Influence and Integration: Demonstrated ability to influence and integrate across functional lines and at all levels of seniority.
  • Management Discipline: Demonstrated expertise in establishing and maintaining rigorous management discipline routines & processes.
  • Prioritization and Execution: Demonstrated ability to execute on multiple competing long and short-term priorities, often within tight time frames, prioritizing effectively and while managing key stakeholder expectations throughout.
  • Strategy and Execution: Demonstrated ability to both influence strategy and execute at a detailed level.
  • Bank's Risk Framework: Deep understanding of the Bank's Risk Framework and Audit (ideally both BofA and industry best practices).
  • Communication Skills: Superb written and verbal communication skills.
  • Stakeholder Management: Superior team player with demonstrated stakeholder management skills.
Skills:
  • Audit Planning:
  • Regulatory Relations:
  • Relationship Building:
  • Risk Management:
  • Talent Development:
  • Critical Thinking:
  • Project Management:
  • Strategic Thinking:
  • Strategy Planning and Development:
  • Written Communications:
  • Executive Presence:
  • Financial Management:
  • Internal Audit Review:
  • Workforce Diversity Management:
Work Environment:

1st shift (United States of America)

40 hours per week



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