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Chief Operating Officer

2 months ago


Charlotte, North Carolina, United States CRG Search Full time
Job Summary

We are seeking a highly skilled and experienced Chief Operating Officer to drive operational excellence and strategic growth across our client's organization. The ideal candidate will possess a strong track record of leading teams and managing operations effectively, with a proven ability to develop and maintain crucial relationships with employees, vendors, and customers.

Key Responsibilities
  • Develop and Maintain Strong Relationships

The COO will be responsible for building and sustaining strong relationships with employees, vendors, and customers, ensuring exceptional customer service and employee development.

Drive Growth and Operational Excellence

The COO will drive growth in existing locations and identify new business opportunities, while overseeing processes with attention to detail and implementing consistent, repeatable standards to facilitate organizational scalability.

Financial Management and Performance

The COO will manage financial performance, including understanding and interpreting the P&L statement, and will be responsible for enforcing accountability in performance management with a balance of compassion.

Leadership and Strategic Direction

The COO will assist the CEO in managing day-to-day operations, while keeping him informed of key developments, and will provide strategic direction while maintaining focus on operational details.

Employee Development and Capabilities

The COO will focus on building and sustaining employee capabilities and development, and will demonstrate a positive, non-passive-aggressive attitude and a willingness to be hands-on.

Requirements
  • Bachelor's Degree in Business Administration, Engineering, Construction Management, or a related field
  • Proven ability to lead teams and manage operations effectively
  • Strong interpersonal skills for developing critical relationships with stakeholders
  • Expertise in process optimization, lean manufacturing, and ISO standards
  • Proficiency in managing financial performance, including P&L understanding
  • Ability to drive growth initiatives and balance strategic direction with detail orientation
  • Commitment to exceptional customer service and employee development
  • Excellent verbal and written communication skills
  • Strong analytical skills for resolving complex operational issues
  • Skilled in Excel and ERP systems; D365 experience is a plus
  • Ability to balance detail orientation with adaptability in a dynamic environment
  • Demonstrated involvement in M&As and greenfield scenarios
  • Proven track record in implementing process improvements across multiple locations
  • Experience managing operations with financial oversight of at least $100M
  • Extensive experience in senior leadership roles with a focus on scaling organizations
  • Background in overseeing large-scale projects and influencing process rollouts