Chief Information Technology Officer

2 weeks ago


Charlotte, North Carolina, United States Parallel Partners Full time

Chief Information Technology Officer


The Chief Information Technology Officer will oversee the IT department and technological strategies, ensuring alignment with organizational goals. The role includes:

  • Demonstrated success in collaborating with executive leadership.
  • Proven capability in enhancing all facets of IT services.
  • Proven expertise in synchronizing business goals with technological advancements.

Key Responsibilities:

  • Lead the daily operations of the Information Technology division.
  • Ensure that technology solutions effectively support business requirements.
  • Collaborate with leadership to develop a comprehensive technology strategy.
  • Implement the technology vision in line with the products and services offered.
  • Manage projects efficiently within set timelines and budgets.
  • Foster strong partnerships across the organization, influencing management and peers through a collaborative leadership style.
  • Ensure that vendors adequately support the IT environment.
  • Guarantee that systems provide appropriate data access, integrity, reporting, and analytical capabilities.
  • Establish and uphold processes and standards for IT Customer Support, IT Communications, IT Change Management, User Administration, System Administration, and Network Administration.
  • Continuously explore opportunities to leverage technology for improved operational efficiencies.
  • Regularly assess existing technology solutions to ensure they meet the evolving needs of the organization.
  • Maintain regular communication with executive leadership regarding the overall status of the Information Technology function.

Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science, or Business Administration.
  • 5-10 years of successful experience in IT management, with a focus on technology leadership.
  • Background in multi-unit restaurant or retail environments is essential.
  • Experience in managing technology across multiple locations.
  • Proven track record in overseeing large-scale IT projects.
  • Familiarity with managing enterprise systems in a corporate IT setting.
  • Experience in developing and implementing standards and policies within a corporate IT framework.
  • Knowledge of the restaurant or retail industry is required.
  • Strong technical knowledge across various technology disciplines and system integrations.
  • Proficient understanding of various systems, including point of sale (hardware and software), networking, inventory management, labor systems, payment solutions, and customer-facing technologies.
  • Knowledge of business and management principles related to strategic planning, resource allocation, leadership techniques, and team management.
  • Excellent interpersonal, teamwork, communication, mentoring, and listening skills.
  • Strong problem-solving abilities, with both inductive and deductive reasoning skills.
  • Proficient visualization and conceptual skills.
  • Advanced computer skills and knowledge of mainframe systems, restaurant software, POS systems, and server environments.
  • Strong project management capabilities.
  • Ability to prioritize and manage multiple projects with tight deadlines.
  • Competence in managing and supervising teams.
  • Ability to inspire team members to apply their skills in addressing dynamic challenges.
  • Willingness to travel and work flexible hours as necessary.

Keywords:
IT Management, Chief Information Technology Officer, IT Customer Support, IT Change Management, User Administration, Systems Administration, Network Administration, Project Management, Restaurant Industry, IT Jobs

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