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Chief Operating Officer

2 months ago

Charlotte, North Carolina, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our company is built on the principles of Responsible Growth, which drives our daily operations and decision-making processes.

We strive to be a great place to work for our teammates around the world, fostering a diverse and inclusive workplace culture. We invest in our employees' well-being by offering competitive benefits and opportunities for growth and development.

We believe in the importance of teamwork and flexibility, offering a range of approaches to support our employees' needs. Our company culture values collaboration, innovation, and continuous improvement.

This role offers a unique opportunity to make a meaningful impact at Bank of America. As a Chief Operating Officer, you will be responsible for managing business groups within Corporate Audit and executing on personnel, communication, and expense management activities.

Key Responsibilities:
  • Drive Operational Excellence: Set and monitor key performance indicators, make recommendations to increase business effectiveness, and develop strong stakeholder relationships.
  • Integration and Coordination: Serve as a key integration point to ensure strong linkages between CFO/CAO/GHR Audit team and peer organizations.
  • Risk Management: Ensure strong risk management practices and policies are effectively integrated into all operations, including plan management and issue remediation.
  • Effective Management Routines: Drive leadership meetings, scorecard reporting, business reviews, planning exercises, town halls, strategic communications, recognition, employee engagement, and other essential routines.
  • Operational Functions: Lead business management, including financial and workforce management, workspace management, vendor management, employee engagement, communications, and chairing/managing executive routines.
  • Business Controls and Risk Management: Oversee business controls, risk management, and oversight, including issue, audit, and exam management, and risk and compliance program governance.
  • Governance and Oversight: Provide governance, oversight, and operational support.
  • Communication and Change Management: Communicate Corporate Audit's mission, goals, and strategies, and drive continuous improvement while demonstrating a strategic mindset and leading and supporting change.
  • Audit Team Management: Oversee audit teams to ensure timely execution of the audit plan within quality standards and in conformance to audit policies and procedures.
  • Risk Identification and Analysis: Leverage a risk mindset to proactively identify risks, analyze themes, and continually evaluate areas of priority against the company's risk profile and control environment.
  • Senior Leadership and Stakeholder Engagement: Engage with senior leaders and influence business partners to balance business strategy with appropriate risk management controls.
  • Regulatory Relations: Maintain relationships with regulatory agencies and leadership teams by proactively driving communications and discussing audit results.
  • Audit Coverage Strategy: Develop the audit coverage strategy and plan, assess risks, and provide appropriate coverage for current and/or emerging risks for assigned areas.
  • Team Performance Management: Manage team performance by training and mentoring, and attract, develop, and retain a diverse workforce through talent planning.
Required Qualifications:
  • 10 years of business operations experience in increasingly more complex roles, inclusive of strategy, innovation, portfolio planning & management, business management, and risk management.
  • Demonstrated ability to influence and integrate across functional lines and at all levels of seniority.
  • Demonstrated expertise in establishing and maintaining rigorous management discipline routines & processes.
  • Demonstrated ability to execute on multiple competing long and short-term priorities, often within tight time frames, prioritizing effectively and while managing key stakeholder expectations throughout.
  • Demonstrated ability to both influence strategy and execute at a detailed level.
  • Deep understanding of the Bank's Risk Framework and Audit (ideally both BofA and industry best practices).
  • Superb written and verbal communication skills.
  • Superior team player with demonstrated stakeholder management skills.
Skills:
  • Audit Planning
  • Regulatory Relations
  • Relationship Building
  • Risk Management
  • Talent Development
  • Critical Thinking
  • Project Management
  • Strategic Thinking
  • Strategy Planning and Development
  • Written Communications
  • Executive Presence
  • Financial Management
  • Internal Audit Review
  • Workforce Diversity Management
Work Environment:

This role is based in the United States and requires a 1st shift schedule, with 40 hours of work per week.