Help Desk Technician Lead
3 weeks ago
Fisher Phillips is a top-tier international labor and employment law firm dedicated to providing exceptional service to our clients. We pride ourselves on being a leader in the industry, known for our innovative approach and commitment to excellence.
We are seeking a highly skilled Technical Support Specialist to join our team and contribute to our mission of delivering outstanding results for our clients. In this role, you will be part of a collaborative and dynamic team that values diversity, equity, and inclusion.
The ideal candidate will have a strong background in IT, excellent communication skills, and the ability to work in a fast-paced environment. You will be responsible for providing technical support to our attorneys and staff, resolving complex technical issues, and ensuring seamless operations.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about delivering exceptional customer service, working in a dynamic environment, and staying up-to-date with the latest technology trends, we encourage you to apply.
Key Responsibilities:
- Provide technical support to attorneys and staff via phone, email, and ticket requests.
- Resolve complex technical issues and ensure seamless operations.
- Collaborate with team members to develop and implement effective solutions.
Estimated Salary: $35.63 - $43.22 per hour
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