IT Support Technician Lead

3 weeks ago


Irvine, California, United States Peraton Full time
About the Position

This is a great opportunity to join our team as an IT Support Technician Lead in Irvine, California. As a key member of our technical team, you will be responsible for providing technical support and troubleshooting services to clients across various industries.

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. We deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

Responsibilities
  • Provide technical support and troubleshooting services to clients across various industries.
  • Perform advanced troubleshooting and repair of complex systems and outages.
  • Maintain system stability through advanced analytical techniques, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time To Repair.
Qualifications
  • Bachelor's degree in IT field or related field.
  • Minimum 3 years experience in IT support.
  • Extensive experience with MS Office applications, OneDrive, VPN (Global protect etc.), Active Directory, ServiceNow.
Benefits

We offer a competitive salary range of $51,000 - $82,000 per annum based on experience and qualifications. Additionally, we provide comprehensive medical plans, tuition reimbursement, tuition assistance, and fertility treatment.



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