Operations Manager
3 days ago
At Elite Sports Clubs, we are seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our club, ensuring exceptional service and experiences for our members.
Key Responsibilities:- Operational Excellence: Assist the General Manager in managing all aspects of club operations, including staffing, scheduling, and facility maintenance.
- Team Leadership: Work directly with line-level team members to oversee departments such as the front desk, housekeeping, and snack bar, helping to ensure high standards of service and cleanliness.
- Membership Growth: Develop and implement strategies to drive membership growth and retention.
- Performance Metrics: Monitor and analyze key performance metrics to identify areas for improvement and optimize club performance.
- Leadership and Support: Provide leadership and support to department managers and staff to ensure a positive member experience.
- Financial Management: Assist with budgeting and financial management to achieve revenue targets and maximize profitability.
- Marketing and Sales: Collaborate with marketing and sales teams to develop and execute promotional campaigns and initiatives.
- Compliance: Ensure compliance with company policies, procedures, and safety standards.
- Education: Bachelor's degree in Business Administration, Sports Management, or related field.
- Experience: 3+ years of experience in a management role within the fitness or hospitality industry, with a focus on operations.
- Skills: Proven track record of driving operational excellence and achieving revenue goals. Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Competitive Salary and Benefits: Enjoy a competitive salary and benefits package.
- Professional Development: Opportunities for professional development and career advancement.
- Complimentary Membership: Complimentary membership to Elite Sports Clubs.
- Supportive Team Environment: Work in a fun and supportive team environment.
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