Business Office Associate
4 weeks ago
Job Summary:
This role is responsible for providing exceptional customer service in a fast-paced, team-oriented environment. The Business Office Associate will facilitate the sales, auction, and appraisal process, ensuring a seamless experience for customers.
Key Responsibilities:
- Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, and contacting finance companies.
- Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits.
- Handle the safe with considerations to security and loss prevention.
- Submit paperwork necessary to title or register a vehicle for a customer after the sale.
- Mentor new Business Office Associates and train other store departments on Business Office process and procedure.
- Answer multi-line phone system and respond to callers' needs.
Requirements:
- Pleasant, but noisy office environment.
- Variety of work schedules with shifts that include nights, weekends, and holidays.
- Ability to read, interpret, and transcribe data to maintain accurate records.
- Effective communication and teamwork skills.
About CarMax:
CarMax is a leading retailer of used vehicles, offering a unique customer experience. As a Business Office Associate, you will be part of a dynamic team that is dedicated to providing exceptional service to our customers.
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