Business Office Associate

4 weeks ago


Greenville, South Carolina, United States CarMax Full time

Job Summary:

This role is responsible for providing exceptional customer service in a fast-paced, team-oriented environment. The Business Office Associate will facilitate the sales, auction, and appraisal process, ensuring a seamless experience for customers.

Key Responsibilities:

  • Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, and contacting finance companies.
  • Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits.
  • Handle the safe with considerations to security and loss prevention.
  • Submit paperwork necessary to title or register a vehicle for a customer after the sale.
  • Mentor new Business Office Associates and train other store departments on Business Office process and procedure.
  • Answer multi-line phone system and respond to callers' needs.

Requirements:

  • Pleasant, but noisy office environment.
  • Variety of work schedules with shifts that include nights, weekends, and holidays.
  • Ability to read, interpret, and transcribe data to maintain accurate records.
  • Effective communication and teamwork skills.

About CarMax:

CarMax is a leading retailer of used vehicles, offering a unique customer experience. As a Business Office Associate, you will be part of a dynamic team that is dedicated to providing exceptional service to our customers.



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