Medical Office Coordinator

7 days ago


Playa Vista, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Service Representative to join our team in the Internal Medicine department at our Playa Vista location. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide outstanding customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Manage patient registration, scheduling, and billing processes, ensuring accuracy and efficiency.
  • Collect and verify patient demographic and insurance information, maintaining confidentiality and adhering to HIPAA guidelines.
  • Assist with appointment scheduling, patient check-in and check-out, and co-payment collection.
  • Communicate effectively with patients, families, and healthcare team members, both verbally and in writing.
  • Participate in daily huddles and staff meetings to stay informed and contribute to team goals.
  • Collaborate with other departments to ensure seamless patient care and resolve any issues that may arise.
Requirements
  • High school diploma or equivalent required; two years of experience in a medical office setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong organizational and time management skills, with attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Proficiency in computer software and systems, including electronic medical records.
About Us

Cedars-Sinai is a leader in providing high-quality healthcare services, with a commitment to innovation, excellence, and patient-centered care. Our team is dedicated to delivering exceptional patient experiences and making a positive impact in the communities we serve.



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