Patient Access Representative

6 days ago


Ventura, California, United States Guidehouse Full time
Job Summary

We are seeking a highly skilled Medical Registration Specialist to join our team at Guidehouse. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, families, and visitors while ensuring a smooth and efficient registration process.

Key Responsibilities
  • Registration and Admitting: Ensure accurate and timely registration of patients, including collection of demographic and insurance information.
  • Patient Advocacy: Act as a patient advocate, providing guidance and support to patients and their families throughout the registration process.
  • Communication: Effectively communicate with patients, families, and healthcare staff to ensure a positive and respectful experience.
  • Data Entry: Accurately and efficiently enter patient information into our electronic health record system.
  • Problem-Solving: Troubleshoot and resolve registration-related issues in a timely and professional manner.
Requirements
  • Education: High School Diploma or equivalent required; one year of relevant experience in a medical or customer service setting preferred.
  • Experience: One year of experience in a medical or customer service setting, with a focus on registration and patient access.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive Compensation: A comprehensive compensation package, including a competitive salary and benefits.
  • Opportunities for Growth: A dynamic and supportive work environment, with opportunities for professional growth and development.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.


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