Customer Service Solutions Specialist
2 weeks ago
The Customer Service Solutions Specialist plays a crucial role in providing exceptional support to both members and healthcare providers. This position involves managing inbound communications, accurately documenting information, and ensuring a high standard of service is maintained at all times.
Key Responsibilities- Respond to incoming calls promptly, ensuring each call is appropriately identified and directed to the relevant department.
- Exhibit professional telephone manners while handling calls, minimizing hold times for customers.
- Confirm insurance details, gather necessary referrals and authorizations, and maintain accurate records.
- Oversee patient scheduling, ensuring documentation is precise and follow-ups are conducted as required.
- Reiterate essential information when taking messages to ensure clarity.
- Work towards restoring customer satisfaction and collaborate with other teams as necessary.
- Conduct problem analysis and provide effective solutions to inquiries.
- Carry out additional tasks as assigned.
- High school diploma or equivalent required.
- A minimum of one year of experience in customer service is essential.
- Preferred experience of 1-3 years in a healthcare environment.
- Bilingual proficiency in English and Spanish is an advantage.
-
Customer Service Solutions Specialist
2 weeks ago
Miami, Florida, United States Miami Beach Medical Group Full timePosition OverviewThe Customer Service Solutions Specialist is responsible for managing incoming calls from members and healthcare providers, ensuring a high standard of customer service while maintaining professionalism and courtesy.Key ResponsibilitiesPromptly answer calls and categorize inquiries to direct them to the appropriate department...
-
Customer Service Solutions Specialist
1 week ago
Miami, Florida, United States Miami Beach Medical Group Full timePosition OverviewThe Service Solution Representative plays a crucial role in delivering exceptional customer support by managing inbound communications from both members and providers. This position requires a commitment to professionalism and courtesy in every interaction.Key ResponsibilitiesPromptly respond to incoming calls, ensuring accurate...
-
Customer Service Specialist
2 weeks ago
Miami, Florida, United States Twine Chart Full timeJob OverviewAbout Twinechart:Twine Chart is a forward-thinking organization dedicated to delivering extensive data visualization and analytical solutions. We enable businesses to make informed choices by converting intricate data into easily digestible visual representations. Our team is committed to providing state-of-the-art tools and services that support...
-
Customer Service Specialist
2 weeks ago
Miami, Florida, United States Twine Chart Full timeJob OverviewAbout Twine Chart:Twine Chart is a forward-thinking organization focused on delivering comprehensive data visualization and analytical solutions. We empower enterprises to make informed choices by converting intricate data into easily digestible visual representations. Our team is committed to providing state-of-the-art tools and services that...
-
Customer Service Representative
1 week ago
Miami, Florida, United States Icon V Full timeJob Description**Job Title:** Customer Support Specialist**Company:** Icon V**Location:** N/A**About Icon V:**Icon V is a leading technology company dedicated to providing cutting-edge solutions to clients worldwide. Our team of experts is committed to delivering innovative products and exceptional customer service.We are currently seeking a dynamic and...
-
Customer Service Representative
3 days ago
Miami, Florida, United States Terminal Security Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at Terminal Security Solutions. As a key member of our operations team, you will be responsible for providing exceptional customer service to passengers, clients, and employees.Key ResponsibilitiesCustomer Service: Deliver high-level...
-
Customer Service Representative
5 days ago
Miami, Florida, United States Fix and Go Gate and Garage Door Services, Inc. Full timeJob SummaryWe are seeking a highly skilled and motivated Office Support Specialist to join our team at Fix and Go Gate and Garage Door Services, Inc. As an Office Support Specialist, you will play a critical role in supporting our sales team by handling customer inquiries, scheduling appointments, and providing exceptional customer service.Key...
-
Home Security Solutions Specialist
7 days ago
Miami, Florida, United States Safe Streets USA LLC Full timePosition OverviewAt Safe Streets USA LLC, our mission is to ensure that our residential clients feel genuinely appreciated, as we prioritize delivering an exceptional 5-Star experience that is unparalleled in the Smart Security sector.As a Security Solutions Specialist, you will be instrumental in addressing what matters most to our clients: the safety and...
-
Customer Service Specialist
1 week ago
Miami, Florida, United States Craftexcom Full timeJob OverviewPosition: Call Center RepresentativeLocation: Miami, FLWelcome to Craftexcom, a forward-thinking marketing firm dedicated to transforming brands through innovative strategies and creative solutions. Our mission is to provide outstanding marketing services that effectively engage businesses with their desired audiences.Craftex Communications, a...
-
Customer Service Specialist
1 week ago
Miami, Florida, United States Craftexcom Full timeJob OverviewPosition: Call Center RepresentativeLocation: Miami, FLWelcome to Craftexcom, a vibrant and forward-thinking marketing firm dedicated to transforming brands through innovative strategies and creative solutions. Our mission is to provide outstanding services that effectively engage businesses with their target audiences.Craftex Communications, a...
-
Customer Service Specialist
1 week ago
Miami, Florida, United States Twine Chart Full timeJob OverviewAbout Twinechart:Twine Chart is a forward-thinking organization focused on delivering comprehensive data visualization and analytical solutions. We empower enterprises to make informed choices by converting intricate data into easily digestible visual representations. Our team is committed to providing state-of-the-art tools and services that...
-
Home Security Solutions Specialist
7 days ago
Miami, Florida, United States Safe Streets USA LLC Full timePosition OverviewAt Safe Streets USA LLC, our mission is to ensure that our residential clients feel genuinely appreciated through our commitment to delivering an exceptional 5-Star experience that is unparalleled in the Smart Security sector.As a Security Solutions Specialist, you will be instrumental in enhancing the safety and security of our clients'...
-
Miami, Florida, United States Osom Crepes LLC Full timeAbout Osom Crepes LLCAt Osom Crepes LLC, we prioritize collaboration, exceptional customer service, and top-notch culinary standards. We are on the lookout for a committed and talented Culinary Specialist and Customer Service Associate to enhance our vibrant team.Position OverviewIn the role of Culinary Specialist and Customer Service Associate, you will be...
-
Customer Service Specialist
2 weeks ago
Miami, Florida, United States Craftexcom Full timeJob OverviewPosition: Call Center RepresentativeLocation: Miami, FLWelcome to Craftexcom, a vibrant and forward-thinking marketing firm dedicated to transforming brands through innovative strategies and creative solutions. Our commitment lies in providing outstanding services that effectively engage businesses with their desired audience.About the Role:...
-
Customer Service Associate
2 weeks ago
Miami, Florida, United States AppleOne Full timeJob OverviewWe are seeking dedicated Customer Service Associates to join our team. The Customer Care Specialist (CCS) is essential in providing exceptional service as the primary point of contact for our clients. In this role, the CCS will:Key Responsibilities:Deliver outstanding support to customers, ensuring the highest levels of satisfaction. This...
-
Aviation Solutions Specialist
1 week ago
Miami, Florida, United States Trax USA Corp Full timePosition OverviewThe role of the Aviation Product Specialist necessitates a solid comprehension of the aviation sector, particularly in areas akin to Technical Records, Engineering, Maintenance, and Software Implementation. This position is pivotal in contributing to the training and oversight of our product offerings.The Specialist is tasked with mastering...
-
Hearing Solutions Engagement Specialist
2 weeks ago
Miami, Florida, United States Lucid Hearing Full timeJob OverviewLucid Hearing stands at the forefront of innovation in assistive listening and auditory solutions, recognized as a top-tier manufacturer and retailer of hearing aids and related products. As a rapidly expanding entity in a thriving sector, we are on the lookout for enthusiastic individuals to join our dedicated team.Location: Sam's ClubEmployment...
-
Service Technician
1 week ago
Miami, Florida, United States Hobart Service Full timeJob Summary:Hobart Service is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service and repair solutions to our customers in the commercial food equipment industry.Key Responsibilities:Electrical and Mechanical Troubleshooting: Diagnose and repair a variety of commercial food...
-
Customer Service Representative
5 days ago
Miami, Florida, United States Assurant Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our organization, you will be responsible for providing exceptional service to our customers, resolving their issues, and exceeding their expectations.Key ResponsibilitiesProvide superior service to our...
-
Service Technician
14 hours ago
Miami, Florida, United States Hobart Service Full timeJob SummaryWe are seeking a skilled Service Technician to join our team at Hobart Service, a leading provider of commercial food equipment service solutions. As a Service Technician, you will be responsible for troubleshooting, diagnosing, repairing, and maintaining a variety of commercial food equipment, including cooking, food preparation, ware washers,...