Customer Service Representative

4 days ago


Westborough, Massachusetts, United States Franklin Professionals Full time

About Franklin Professionals

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We are a professional services company located in Westborough, MA, offering a fast-paced work environment and opportunities for career growth. Our team is engaging, professional, and fun to work with.

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Job Description:

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We are seeking high-energy individuals who enjoy helping people over the phone and can handle a high volume of inbound or outbound calls. As a Call Center Representative, you will receive training and mentoring to develop your call handling techniques and provide excellent customer service.

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Responsibilities:

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  • Handle a high volume of calls in an inbound/outbound call center environment">
  • Provide exceptional customer service through effective communication and problem-solving skills">
  • Work collaboratively with a team to achieve goals and objectives">
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Requirements:

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To be successful in this role, you must possess strong teamwork and communication skills, be able to learn new computer applications quickly, and have experience working in a fast-paced environment. A 1-2 year background in Customer Service is preferred, but not required.

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Benefits:

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We offer a competitive salary range of $40,000 - $50,000 per year, depending on experience, as well as an exceptional benefits package including Blue Cross Blue Shield. Onsite Gym and Cafeteria are available for our employees. This is a temp-to-hire position with opportunities for long-term career growth within the company.

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We Value Diversity:

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Franklin Professionals is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.



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