Guest Services Representative

4 weeks ago


Westborough, Massachusetts, United States Extended Stay Full time

Job Overview

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We are seeking a skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay experience for our guests.

About the Role

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This is a full-time opportunity that requires strong communication and interpersonal skills. You will be responsible for assisting guests with their needs, responding to requests in a timely manner, and maintaining a positive attitude.

Key Responsibilities

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Process reservations, registration, payment, and departures according to company guidelines; Assist guests at all times and respond to their requests with diligence; Collect relevant guest information for potential sales leads.

Compensation

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We offer a competitive salary range of $40,000 - $55,000 per year, based on experience and qualifications.

What We Offer

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A dynamic work environment, opportunities for career growth and development, and a comprehensive benefits package.



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