Facility Operations Manager

1 week ago


Lexington Park, United States Store Here Self Storage Full time
Job Description

**Job Summary**

We are seeking a highly motivated and customer-focused Property Manager to join our team at Store Here Self Storage. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our storage facilities.

Key Responsibilities:

  • Assist customers by phone and in-person to understand their storage needs and provide solutions.
  • Rent units to new customers, process payments from current tenants, and answer questions and resolve issues.
  • Perform property and facility upkeep, including grounds keeping, to maintain a clean and safe environment.
  • Complete rental agreements, receipts, insurance addendums, and other documents required for transactions and reporting.
  • Collect all rent, fees, and other monies owed to the business in a timely and professional manner.
  • Maintain tenant files using our computer system, prepare and mail weekly, monthly, and other requested reports.
  • Send required tenant legal notices and make courtesy and collection calls to ensure timely payments.
  • Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
  • Keep empty storage spaces clean and ready to rent.
  • Participate in the promotion and accurate tracking of marketing programs and outside tracking services.

Requirements:

  • Previous experience in customer service or retail sales required.
  • Proficient telephone skills are critical.
  • Candidate must be able to work weekends.
  • Apartment, hotel, or storage experience helpful but not necessary.
  • Strong computer skills a plus.
  • Pre-employment background check will be conducted.
  • Must have a valid Driver License.

Benefits:

  • Medical
  • Dental
  • Vision

We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including a cover letter and current resume.



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