Facility Operations Manager
1 week ago
**Job Summary**
We are seeking a highly motivated and customer-focused Property Manager to join our team at Store Here Self Storage. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our storage facilities.
Key Responsibilities:
- Assist customers by phone and in-person to understand their storage needs and provide solutions.
- Rent units to new customers, process payments from current tenants, and answer questions and resolve issues.
- Perform property and facility upkeep, including grounds keeping, to maintain a clean and safe environment.
- Complete rental agreements, receipts, insurance addendums, and other documents required for transactions and reporting.
- Collect all rent, fees, and other monies owed to the business in a timely and professional manner.
- Maintain tenant files using our computer system, prepare and mail weekly, monthly, and other requested reports.
- Send required tenant legal notices and make courtesy and collection calls to ensure timely payments.
- Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
- Keep empty storage spaces clean and ready to rent.
- Participate in the promotion and accurate tracking of marketing programs and outside tracking services.
Requirements:
- Previous experience in customer service or retail sales required.
- Proficient telephone skills are critical.
- Candidate must be able to work weekends.
- Apartment, hotel, or storage experience helpful but not necessary.
- Strong computer skills a plus.
- Pre-employment background check will be conducted.
- Must have a valid Driver License.
Benefits:
- Medical
- Dental
- Vision
We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including a cover letter and current resume.
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