Customer Experience Associate

3 weeks ago


Denver, Colorado, United States Huron Consulting Group Full time
Job Title: Customer Experience Associate

Huron Consulting Group is seeking a highly motivated and organized Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective support to clients through various communication channels, including phone, email, and chat.
  • Assess client needs and develop customized solutions to meet their requirements.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Continuously improve processes and procedures to enhance customer experience and satisfaction.
Requirements:
  • 2-4 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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