Restaurant Operations Supervisor
2 months ago
The Shift Manager is integral to the restaurant's operational success, focusing on overseeing daily functions, enhancing guest experiences, nurturing team development, and managing various activities. Collaborating closely with the Restaurant General Manager (RGM), the Shift Manager directs a team to meet essential performance goals.
Key ResponsibilitiesFinancial Performance:
- Oversee inventory expenditures and perform routine assessments
- Manage the ordering and receipt of inventory supplies
- Keep an updated inventory of restaurant resources
- Ensure proper maintenance of equipment and facility
- Implement cash handling protocols
Customer Experience:
- Inspire and support team members to provide outstanding service
Team Development:
- Guide and mentor team members to enhance their performance
Operational Excellence:
- Effectively prepare and serve menu items within designated timeframes
- Maintain adherence to operational and brand guidelines
Assume the role of Hourly Shift Coordinator as necessary.
Required Qualifications- Minimum age requirement: 18 years
- High School Diploma or GED; college education is advantageous
- Prior experience in the restaurant industry is essential; management experience is preferred
- Basic knowledge of financial oversight
- Proven leadership and customer service abilities
- Availability for evening, weekend, and holiday shifts is necessary
- Willingness to work extended hours when required
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