Restaurant Operations Supervisor
2 months ago
The **Shift Manager** is integral to the restaurant's operational success, responsible for managing daily functions, enhancing guest experiences, nurturing team development, and ensuring smooth operations. Collaborating closely with the Restaurant General Manager (RGM), the Shift Manager directs a team to meet essential performance goals.
Key ResponsibilitiesFinancial Management:
- Oversee inventory expenses and perform routine audits
- Manage the ordering and receipt of inventory supplies
- Keep an updated record of restaurant assets
- Ensure proper maintenance of equipment and facilities
- Implement cash handling protocols
Customer Experience:
- Inspire and support team members to provide outstanding service
Team Development:
- Mentor and offer constructive feedback to enhance team performance
Operational Excellence:
- Efficiently prepare and serve menu items within designated timeframes
- Maintain operational and brand compliance standards
Assume the role of Hourly Shift Coordinator as required.
Qualifications- Minimum age requirement: 18 years
- High School Diploma or GED; college education is preferred
- Prior experience in the restaurant industry is essential; management experience is advantageous
- Basic knowledge of financial oversight
- Proven leadership and customer service abilities
- Availability for evening, weekend, and holiday shifts is necessary
- Capacity to work extended hours as needed
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