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Customer Service Representative

2 months ago

Overland Park, Kansas, United States ESS Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a high-quality experience.

Key Responsibilities
  • Provide excellent customer service in a fast-paced environment, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized workspace, ensuring that all areas are well-stocked and presented to a high standard.
  • Prepare and serve food and beverages to customers, adhering to health and safety guidelines and company standards.
  • Take responsibility for stocking food and beverage areas, ensuring that all products are rotated and stored correctly.
  • Contribute to a positive and supportive team environment, demonstrating a flexible and adaptable approach to work.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Self-motivated and able to work independently, with a strong attention to detail and ability to multitask.
  • Commitment to delivering high levels of customer care and ensuring that customer needs are met.
  • Able to undertake manual cleaning duties and maintain a clean and organized workspace.
  • Positive and enthusiastic attitude, with a passion for working in a catering environment.
About Us

ESS is a leading provider of catering and support services to the military and Ministry of Defence. We pride ourselves on delivering exceptional customer service and creating a positive and supportive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we would love to hear from you.