Patient Access Specialist

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Gillette Children's Full time
About the Role

We are seeking a highly skilled Patient Access Specialist - Site Based to join our team at Gillette Children's. As a key member of our patient access team, you will play a critical role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Provide exceptional patient experience and access for patients and families within Gillette clinic settings
  • Obtain, update, and verify patient demographic and financial information
  • Schedule appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan
  • Connect patients and families with on-site amenities and assist in clinic navigation for an optimal patient experience
  • Promote and enroll patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care
Requirements
  • High School Diploma/GED
  • 1 year experience with customer service, administrative, or healthcare setting
  • Advanced education (Associate or Bachelor's) preferred
What We Offer

We offer a competitive benefits package, including a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

About Gillette Children's

Gillette Children's is a global beacon of care for patients with brain, bone, and movement conditions that start in childhood. Our research, treatment, and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.



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