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Training Partnerships Manager
2 months ago
Chrysalis Center Inc is seeking a highly skilled Training Partnerships Manager to join our team. As a key member of our SECTOR program, you will be responsible for cultivating and maintaining relationships with training partners to establish ongoing opportunities for our clients.
Job Summary:The Training Partnerships Manager will be the point of contact for all training partners and will be responsible for identifying and securing a variety of training programs for the SECTOR program. This role requires exceptional customer service, interpersonal, and public speaking skills, including the ability to use tact and diplomacy in all interactions and to appropriately represent Chrysalis to external audiences.
Key Responsibilities:- Training Partner Development & Management: Establish and maintain relationships with a broad pool of training providers, ensuring Chrysalis SECTOR clients have designated spaces in trainings. Support client enrollments in trainings. Thoroughly vet and review training programs within high-growth sectors that lead to living wages.
- Program Oversight & Support: Address time-sensitive client and staff needs, including supervision of hourly staff in the Director's absence. Negotiate contracts with training providers. Develop and implement strategies to achieve grant goals, ensuring resource utilization and adherence to financial targets.
- Client/Stakeholder Support: Address time-sensitive client issues, including de-escalation, conflict management, and mediation. Represent Chrysalis to stakeholders, including meetings with JCOD, providing site tours, attending outreach events & community meetings, and delivering presentations.
Requirements:
- Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
- Two years of experience in partnership development, public relations, sales strongly preferred.
- Exceptional customer service, interpersonal, and public speaking skills.
- Knowledgeable about Southern California job market trends and growing sectors.
- Excellent written and verbal communication skills.
- Experience working with at-risk or low-income populations is a plus.
- Ability to provide high-level customer service, at times outside of normal business hours.
- Ability to work independently on several projects concurrently and meet deadlines.
- Strong computer skills required, including Excel, Outlook, Salesforce, and Google suite.
- Reliable transportation, and the ability to meet Chrysalis' driving standards.