Sales & Customer Service Representative
20 hours ago
Overview:
We're seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate at Massage Envy Wayne. As a key member of our team, you will play a vital role in delivering an exceptional experience for our clients and driving business growth.
Perks & Benefits:
- Competitive base pay plus bonuses and commissions
- Health insurance for full-time employees
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
Key Responsibilities:
- Provide outstanding customer service and help clients feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in your success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you're a customer-focused individual with a passion for delivering exceptional experiences, we'd love to hear from you
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