Customer Service Representative

2 months ago


Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Stephen Diorio - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive business growth.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with customers to ensure their needs are met and exceeded.
    • Follow up with customers as needed to ensure satisfaction and resolve any issues.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with Agency Team Members
    • Work closely with other agency team members to coordinate and deliver exceptional customer experiences.
    • Communicate effectively with customers and team members to ensure seamless service delivery.
Requirements
  • Dedicated to Customer Service
    • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Excellent Communication Skills
    • Communicate effectively with customers and team members to ensure seamless service delivery.
  • Proactive Problem-Solving
    • Proactively identify and resolve customer issues to ensure satisfaction and loyalty.
Benefits
  • Competitive Compensation
    • Hourly pay plus commission/bonus structure to reward high-performing team members.
  • Opportunities for Growth and Development
    • Opportunities for advancement within the agency and career growth.
  • Valuable Benefits Package
    • Paid time off (vacation and personal/sick days).
    • Health benefits to support team members' well-being.


  • Wayne, Pennsylvania, United States RemX Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Respond...


  • Wayne, Pennsylvania, United States AFC Fitness Full time

    Customer Service RepresentativeAFC Fitness is seeking a highly skilled and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to multi-task, and maintain a positive attitude in a fast-paced environment. Key responsibilities include greeting members at the front desk, answering...


  • Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Customer...


  • Wayne, Pennsylvania, United States AFC Fitness Full time

    AFC Fitness is seeking a highly skilled and motivated individual to fill the role of Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members. Your duties will include greeting members at the front desk, answering phone calls, and assisting with point-of-sale purchases. You...


  • Wayne, Pennsylvania, United States UHS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UHS. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    Overview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy Wayne. As a key member of our staff, you'll play a vital role in delivering exceptional customer experiences and promoting the value of Total Body Care.Perks and Benefits:Competitive base pay plus bonuses and commissionsHealth insurance for full-time...


  • Wayne, Pennsylvania, United States Main Line Health Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Main Line Health. As a key member of our care team, you will provide exceptional customer service to patients and families, ensuring they receive accurate and compassionate support.Key Responsibilities:Provide timely and effective communication to patients and...


  • Wayne, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Stephen Diorio - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Support: Provide prompt and personalized support to...


  • Wayne, Pennsylvania, United States FedEx Full time

    Job Summary: As a Retail Customer Service Associate at FedEx, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Follow instructions of supervisors and assist other team members in performing store functions.Assist in the training of store team members.Demonstrate consultative behaviors in a...


  • Wayne, Pennsylvania, United States Universal Health Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Universal Health Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective...


  • Wayne, Pennsylvania, United States AFC Fitness Full time

    AFC Fitness is seeking a highly skilled and motivated individual to join our Member Services team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, ensuring a positive and welcoming experience at our club. Your primary duties will include greeting members...


  • Wayne, Pennsylvania, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're committed to delivering exceptional customer experiences. As a Customer Relations Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide timely and accurate assistance to customers with their insurance needs.Resolve...


  • Wayne, Pennsylvania, United States Smashburger Full time

    Job OpportunitySmashburger is seeking a motivated and customer-focused individual to join our team as a Cashier / Food Runner. This role involves providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and organized work environment.Key Responsibilities:Take orders and process transactions accurately and...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    Overview:We're seeking a skilled Sales & Customer Service Associate to join our team at Massage Envy Wayne. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our clients and growing our member base.Perks & Pay:Competitive base pay plus bonuses and commissionsHealth insurance for full-time employeesMatching...


  • Wayne, Pennsylvania, United States FedEx Full time

    Customer Service Associate - RetailAs a Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibility will be to provide consultative support to customers, understanding their individualized needs and providing tailored solutions.Key...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    Unlock Your Potential at Massage EnvyWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleAs a Sales and Customer Service Associate, you'll be...


  • Wayne, Pennsylvania, United States Universal Health Services Full time

    Job Summary:The Customer Service Representative plays a vital role in providing exceptional customer experiences for Universal Health Services. This position requires a strong commitment to delivering high-quality service, resolving customer complaints, and maintaining a positive attitude in a fast-paced environment.Key Responsibilities:• Respond to...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Wayne.About the RoleAs a Sales and Customer Service...


  • Wayne, Pennsylvania, United States Massage Envy Full time

    {"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients...

  • Sales Associate

    2 weeks ago


    Wayne, Pennsylvania, United States Michaels Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Michaels Stores, Inc. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and contributing to the success of our retail operations.Key ResponsibilitiesProvide excellent...