Sales Application Engineer

3 weeks ago

Boston, Massachusetts, United States Michael Page Full time

We are seeking a highly skilled Sales Application Engineer to drive the adoption and growth of our high-efficiency cooling solutions. This remote position is ideal for a technically-savvy sales engineer with a strong understanding of thermal management technologies and a passion for helping customers optimize their cooling systems.

Our client manufactures high-efficiency cooling systems designed for large commercial buildings and industrial applications. Founded in 2005, they are a 50-employee company in the US and still growing. The company's headquarters is in Montreal, Canada, with additional manufacturing and production internationally.

Key Responsibilities:

  • Provide technical expertise during the sales process, including identifying customer requirements and recommending the best high-efficiency cooling solutions.
  • Conduct product demonstrations, feasibility studies, and site assessments to ensure the most optimal solution is proposed.
  • Develop and present technical proposals, including detailed product specifications, system layouts, and application benefits.
  • Collaborate with clients to assess their cooling needs and work alongside engineering and R&D teams to tailor solutions that maximize efficiency and performance.
  • Provide technical input to modify or customize cooling solutions to meet specific customer applications and conditions, including site layout and integration requirements.
  • Create technical documentation such as datasheets, product manuals, system diagrams, and application guides.
  • Present technical content to both technical and non-technical stakeholders, including engineers, procurement teams, and executives.
  • Work closely with the sales, engineering, product management, and manufacturing teams to ensure solutions are feasible, efficient, and meet client expectations.
  • Assist in the development of technical marketing materials and support the creation of new product offerings based on customer feedback and market trends.
  • Educate internal sales teams on the technical aspects of high-efficiency cooling solutions and the value they bring to customers.
  • Provide ongoing training and support for both customers and internal stakeholders to ensure they have a deep understanding of the products and their application.
  • Build strong relationships with key decision-makers and technical stakeholders across a variety of industries.
  • Act as the trusted advisor for customers by providing insight into the latest cooling technologies and trends in the industry.
  • Regular travel (up to 50%) to customer sites for technical evaluations, solution implementation support, and post-sales follow-up.

Requirements:

  • 3+ years of experience in a technical sales or application engineering role, preferably in high-efficiency cooling solutions, HVAC, thermal management, or related fields.
  • Experience working with industrial cooling systems, heat exchangers, cooling towers, chillers, or similar products is strongly preferred.
  • Strong understanding of cooling technologies, thermal management systems, heat transfer principles, and energy efficiency in cooling applications.
  • Ability to design and recommend cooling system solutions based on customer requirements, including application of simulation tools or calculation methods where applicable.
  • Excellent technical communication skills, with the ability to translate complex engineering concepts into clear and actionable proposals.
  • Strong problem-solving skills and an ability to think creatively to meet customer needs.
  • Ability to develop and present engaging technical presentations to a variety of audiences.
  • Strong collaboration skills to work effectively across departments (sales, engineering, product management).
  • Bachelor's degree in Mechanical Engineering, HVAC, Energy Systems, Thermodynamics, or a related technical field is preferred.
  • Certification or training in HVAC, thermal management, or energy efficiency solutions is a plus.
  • Proficient in using CRM software (Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with design or simulation software such as AutoCAD, SolidWorks, or similar tools for creating system layouts or assessments.
  • Must be able to travel up to 50% for site visits, client meetings, and industry events.
  • Must be self-motivated, goal-oriented, and capable of working independently in a remote setting.

Compensation & Benefits:

  • Base Salary: Competitive base salary with performance-based incentive structure.
  • Incentives: Uncapped commission opportunities based on sales performance.
  • Benefits: Comprehensive health, dental, and vision insurance, 401(k) retirement plan, paid time off (PTO), and professional development support.
  • Travel: Company-provided travel resources, including expenses for client visits and site evaluations.
  • Training: Access to ongoing product and technical training to stay ahead of industry trends and customer needs.

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